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4.0 out of 5

"I was waiting 20 mins to check in with 6 ppl in the queue at midnight! Very slow staff! Check-out 2 days after at 5am went smoother. In general hotel ... " More

By a verified traveller on Tue 18 Oct 2016

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Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£61* Per night/room 8 Aug - 9 Aug

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Sheraton Grand Warsaw. During your stay, you're just a quick walk from Three Crosses Square. You'll find features such as free WiFi in public areas, plus 3 restaurants and a health club. Built in 1996, this 5-star hotel has 350 rooms over 6 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with sitting areas, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a health club
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from University of Warsaw and a few minutes from Royal Castle
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Sheraton Grand Warsaw ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Grand Warsaw

Everyone (10) Couples (7) Business (2) Family (1) Friends (3)
3 out of 5

Posted by on 8 Sep 2018

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Comment from Hotel Management

8 Sep 2018 by Iwona Ozga

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

3 out of 5

nice hotel but very slow service

Location: Great, central location
I was waiting 20 mins to check in with 6 ppl in the queue at midnight! Very slow staff! Check-out 2 days after at 5am went smoother. In general hotel has great location and it's nice, offers clean and quiet rooms. I'm sure - from my last stay - they used to provide hotel slippers, this time I couldn't find them..

Posted by , from London, UK on 18 Oct 2016

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4 out of 5
Vähän jo aika ajanut ohi sisustuksen suhteen. Ravintoloissa hyvä ruoka.

Posted by on 28 Oct 2019

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3 out of 5

Posted by on 23 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Iwona Ozga

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Erinomainen aamiainen. Rauhallinen huone ja siisti huone. Hyvä palvelu.

Posted by on 27 Feb 2019

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Comment from Hotel Management

28 Mar 2019 by Iwona Ozga

Thank you for choosing to stay at Sheraton Warsaw and for taking the time to write a review. We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations.

4 out of 5
Eritäin hyvä sijainti. Mahtava aamiainen. Huone tilava ja hiljainen. Erittäin hyvä sänky tyynyineen.

Posted by on 21 Feb 2019

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Comment from Hotel Management

9 Apr 2019 by Iwona Ozga

It is truly a pleasure to read your fantastic feedback. We greatly appreciate when our guests share their experiences with fellow travelers. Looking forward to welcoming you back in the future.

4 out of 5
Miellyttävä hotelli, kylläkin taksimatkan päässä keskustasta.

Posted by , from Vantaa on 28 Aug 2018

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Comment from Hotel Management

3 Sep 2018 by Iwona Ozga

Dear Tuomo, Thank you for choosing to stay at Sheraton Warsaw and for taking the time to write a review. We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations. Best regards

4 out of 5
Komfortables Hotel am exquisiter Lage: Top Gastronomie, Lazienki-Park, Aleje Nowy Swiat = Weg in die Altstadt, Nähe zu Theatern, usw.

Posted by , from zürich on 6 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Iwona Ozga

Dear Ruedi, Thank you for choosing to stay at Sheraton Warsaw and for taking the time to write a review. We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations. Warm regards

5 out of 5
Mukava hotelli hyvällä sijainnilla. Huone oli mukavan tilava.

Posted by on 28 Jul 2018

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Comment from Hotel Management

13 Aug 2018 by Iwona Ozga

Dear Janne, Thank you for your stay and those excellent notes. Nice complements from our guests are the best prize & motivation we can ever deserve. Regards

4 out of 5
Otherwise all well, but no airconditining wich always should work in a 5 star hotel!! The room was nice and big and breakfast was excellent,

Posted by on 12 Apr 2018

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Comment from Hotel Management

16 May 2018 by Iwona Ozga

Thank you for taking the time to review our hotel and for the great feedback you have provided. Thank you for your comments about the airconditioning issue you encountered in your guestroom – we regret being unable to correct this immediately. Please accept our sincerest apologies.

Property Features

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A health club, multilingual staff, and coffee/tea in common area are also featured at the luxury Sheraton Grand Warsaw. The hotel can provide limo/town car service and wedding services. Parking is available for a fee. A complete renovation of Sheraton Grand Warsaw was completed in June 2019. This 5-star Warsaw hotel is smoke free.

  • 350 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 1996
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Warsaw Central Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Warsaw offers 350 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. This Warsaw hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11 AM.

Sheraton Grand Warsaw has 3 restaurants serving breakfast, lunch and dinner.

Cucina Mia – This restaurant specialises in Italian cuisine and serves breakfast, brunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

InAzia – This restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 230.
  • Free cots (infant beds)!

Pet Policy

  • Pets: PLN 190 per accommodation, per stay
  • Maximum 2 per room (weight limit: 79 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: PLN 99 per person (approximately)
  • Airport shuttle fee: PLN 100 per person (one way)
  • Self-parking fee: PLN 120.00 per day
  • Pet fee: PLN 190 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Warsaw
  • Sheraton Hotel Warsaw
  • Sheraton Warsaw
  • Sheraton Warsaw Hotel
  • Warsaw Hotel Sheraton
  • Warsaw Sheraton
  • Warsaw Sheraton Hotel
  • Sheraton Warsaw Hotel
  • Sheraton Grand Warsaw Hotel
  • Sheraton Grand Warsaw Warsaw
  • Sheraton Grand Warsaw Hotel Warsaw

You should know

  • Sheraton Grand Warsaw offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.