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 Stratford-upon-Avon •1 Room
 Stratford-upon-Avon • 1 Room
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Ettington Chase

0-star property
Banbury Road, . 0, Stratford-upon-Avon, ENG 020 3788 4841
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3.0 out of 5
See all 4 ebookers Reviews

"Cleaners decided not to clean room and gave us towels and tea bags instead. The following day although cleaners cleaned room they didn't leave any mil ... " More

By a verified traveller on Thu 24 Jan 2019

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Hotel Description

During your stay at Ettington Chase, you'll be close to Phocus on Stratford-Upon-Avon. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • 7 minutes by car from Clopton Bridge and 8 minutes from Chedham's Yard

Ettington Chase ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ettington Chase

Everyone (4)
4 out of 5
Cleaners decided not to clean room and gave us towels and tea bags instead. The following day although cleaners cleaned room they didn't leave any milk. Went to Reception and the Receptionist was on phone for 10 minutes and ignored me. Finally found a male member of staff who appeared to think the lack of milk was wasn't a major issue and almost tutted at me. Need to also mention the bathroom needs to be refurbished as mold all around the bath.

Posted by on 24 Jan 2019

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Comment from Hotel Management

7 Feb 2019 by Tracy Barnett

Thank you for your comments I apologise that on this occasion we did not meet your expectations. I have passed all of your comments onto the relevant departments. Tracy Barnett Sales Office Manager

2 out of 5

Not what I expected

On arrival the hotel main building and reception looked good but when checking into the room which was in the extension this was not what was on the photos, badly in need of a refurb After getting upgraded to one of the new rooms, this was excellent and worthy of the photos and what was expected. Dinner, the menu was limited so I went for the steak which was nice although I did have to ask for more cutlery and a steak knife as was not given after my starter, but a nice meal once in the room the heating was automatically switched off at 10.00pm, in winter this is not acceptable and the room got very cold, when asking at reception they gave up a portable heater which was not much use. Returning to the bar at 11pm I found it closed, and this was because the hotel was quiet, fair enough but there was no room service available I decided to check out the Saturday morning and not stay a 2nd night and received a full refund, so fair play for that

Posted by , from Nottingham on 5 Feb 2018

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3 out of 5

Lovely country hotel

Staff brilliant friendly and helpful. Food fresh and hot . Bed awful , mattress hard and duvets need replacing ours only three quarters filling in there spent 2 sleepless nights as cold ( heating goes off ). Water nice and hot. Nice hostess tray. Brilliant hotel if you don't mind lack of sleep.

Posted by , from Wiltshire on 24 Mar 2017

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3 out of 5

Staff were lovely

I don't think the hotel is worth what we paid, we were on the ground floor with window restrictors so the room was really hot, the shower was awful no power at all and for the price I expected a little wow factor

Posted by , from West Midlands on 4 Aug 2016

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About the Ettington Chase

Location Banbury Road, . 0, Stratford-upon-Avon, ENG CV37 7NZ

Renovations + Closures

The following facilities or services will be unavailable from October 1 2021 to August 11 2023 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Property Features

Ettington Chase offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 2293 square feet (213 square metres) and includes conference space. A hot tub, a sauna, and a library are also featured at the business-friendly Ettington Chase. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Stratford-upon-Avon hotel.

  • 1 building
  • 130 guestrooms or units
  • 3 levels
  • 2293 sq ft of conference space
  • 213 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ettington Chase offers 130 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.

Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ettington Chase
  • Ettington Chase Hotel
  • Ettington Chase Hotel Stratford-upon-Avon
  • Ettington Chase Stratford-upon-Avon
  • Hotel Ettington
  • Hotel Ettington Chase
  • Ettington Chase Hotel Warwickshire
  • Ettington Chase Hotel
  • Ettington Chase Stratford-upon-Avon
  • Ettington Chase Hotel Stratford-upon-Avon

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.