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4.7 out of 5

"Excellent location. Very helpful staff. A wonderful hotel " More

By a verified traveller on Wed 07 Aug 2019

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Hotel Description

Our customers tell us they can't get enough of Mandarin Oriental, Washington D.C.'s great location. During your stay, you're just a quick walk from L'Enfant Plaza. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants. Built in 2004, this 5-star hotel has 373 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and Smart TVs
  • Free WiFi
  • Free secured valet parking
  • Enjoy a bite to eat at Amity & Commerce, a bistro that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to hot stone massages, manicures and pedicures or Ayurvedic treatments at The Spa at MO
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Jefferson Memorial and Washington Monument
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£239* Per night/room 6 Jul - 7 Jul

Mandarin, Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Diplomatic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible, View (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mandarin Oriental, Washington D.C. ratings based on 3 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mandarin Oriental, Washington D.C.

Everyone (1) Family (2)
5 out of 5
Excellent location. Very helpful staff. A wonderful hotel

Posted by on 7 Aug 2019

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4 out of 5

Good, not excellent.

A nice hotel and comfortably furnished. It's not Mandarin Oriental Bangkok, though. There is a lack of atmosphere and service isn't as polished as you would expect from a luxury brand such as MO. It's a level below Four Seasons for example. The location is also unusual; between a major road, a railroad and a construction site.

Posted by , from London, UK on 3 Aug 2017

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5 out of 5
L'accueil, le service, la propreté, Par contre il n'y rien à faire le soir dans le quartier l sauf aller sur le wharf avec la navette de l'hotel mis à disposition gratuitement

Posted by on 21 Aug 2019

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About the Mandarin Oriental, Washington D.C.

Location 1330 Maryland Ave, SW, Washington, DC 20024

Renovations + Closures

This property is closed from 26 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Mandarin Oriental, Washington D.C. offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 36000 square feet (3344 square metres) and includes conference rooms. A hot tub, a sauna, and a library are also featured at the luxury Mandarin Oriental, Washington D.C.. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Washington hotel is smoke free.

  • 1 building
  • 373 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Built in 2004
  • Bar or lounge
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (7.1 km / 4.4 mi)
  • Train station: Washington Union Station (4.1 km / 2.5 mi)
  • Metro station: Smithsonian Station (0.6 km / 0.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mandarin Oriental, Washington D.C. offers 373 forms of accommodation with DVD players and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Fridges, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in January 2017.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge available
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Children's dressing gowns
  • Children's slippers
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Amity & Commerce – This bistro specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Empress Lounge – Overlooking the garden, this lobby lounge specialises in Asian cuisine and only serves light fare. Open daily.

Mini Sushi Bar – Overlooking the garden, this sushi bar specialises in sushi and serves lunch and dinner. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

The Spa at MO has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lb)
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Safety features at this property include a smoke detector and a security system.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • Number of children who can stay for free – 3
  • Renewable energy source - wind

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 per person (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Mandarin Oriental, Washington D.C. offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.