22 Nov 2018 by Teina
Dear Niv on Ebookers, Thank you for your lovely feedback. The team and I are please you chose to stay with us during your recent visit to Wellington. We are delighted to read you enjoyed your time here. We strive to make each stay as pleasant and comfortable as possible. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team
23 Jan 2020 by Teina
Lieber Anonymous, Herzlichen Dank für Ihre ehrliche Bewertung. Wir bedauern, dass Ihr letzter Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat. Wir wissen Ihre Anmerkungen zu schätzen und werden sie an unsere Mitarbeiter weitergeben, um unseren Service weiter zu verbessern. Wir hoffen, dass Sie uns Gelegenheit geben, Ihnen bei einem künftigen Besuch ein besseres Gästeerlebnis zu bieten. Mit freundlichen Grüßen, InterContinental Management Team
The following facilities are closed seasonally each year. They will be closed from 1 May to 31 October:
As a guest of InterContinental Wellington, an IHG Hotel, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury InterContinental Wellington, an IHG Hotel. For a fee, parking is available. This 5-star Wellington hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge
Valet parking (surcharge)
InterContinental Wellington, an IHG Hotel offers 234 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Contemporary Chameleon – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Tex-Mex Arizona Bar – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.