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4.5 out of 5

"Great base to stay while exploring Wellington. Te papa museum is just a short walk away. The hotel rooms are great and staff very friendly. Only thing ... " More

By a verified traveller on Fri 24 Jan 2020

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Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£53* Per night/room 1 Aug - 2 Aug

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room (2 Night Special)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the clean rooms at West Plaza Hotel. During your stay, you're just a quick walk from Te Papa (Museum of New Zealand). Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 102 rooms over 5 floors. Each room includes amenities such as an LCD TV and a coffee maker.

  • All rooms offer LCD TVs, room service and coffee makers
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Steps from Wellington Town Hall and Michael Fowler Centre

West Plaza Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Plaza Hotel

Everyone (4)
5 out of 5
Great base to stay while exploring Wellington. Te papa museum is just a short walk away. The hotel rooms are great and staff very friendly. Only thing that could be improved is guest laundry, only one room at a time can access it by key which reception gives out and I had to wait for 3 hours before the previous guests returned it. Why not upgrade this a little?

Posted by on 24 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Hotel Reservations

Thank you for your feedback. Glad to hear you enjoyed your stay. I have passed on your comments to the team

4 out of 5

Location close to harbour and cuba st.

Three nights in a nice comfortable bed. Harbour and Te papa museum 10 min walk. Cuba st the shopping and food mecca is only 5 min walk. Cable car to botanical garden 10m walk.

Posted by , from Leicester, UK on 25 Mar 2017

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5 out of 5
Hôtel avec très bon rapport qualité/prix et très bien placé dans CBD.

Posted by on 28 Apr 2019

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Comment from Hotel Management

28 Apr 2019 by Hotel Reservations

Thank you for your feedback

4 out of 5
Hyvä sänky ja puhdas kylpyhuone. Ystävällinen henkilökunta.

Posted by on 28 Feb 2019

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Comment from Hotel Management

28 Feb 2019 by Hotel Management

Thank you for your comments, we have a great team here and are glad you enjoyed your stay

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference rooms. The eco-friendly West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • 1690 sq ft of conference space
  • 157 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (7.3 km / 4.5 mi)
  • Train station: Wellington Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Plaza Hotel offers 102 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 10:00 AM.

City Dining and Bar – This restaurant serves breakfast and dinner.

Late-night fare is available from room service (during limited hours).

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • 24-hour check-in
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 25 per person (approximately)
  • Self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 15 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Plaza Hotel
  • West Plaza Hotel Wellington
  • West Plaza Wellington
  • West Plaza Hotel Hotel
  • West Plaza Hotel Wellington
  • West Plaza Hotel Hotel Wellington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.