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4.3 out of 5

"We all had a lovely stay & everything was catered for. Would definitely recommend to friends & will visit again ourselves. " More

By a verified traveller on Mon 22 Oct 2018

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Double or Twin Room, Accessible (Bath Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£48* Per night/room 28 Jun - 29 Jun

Double Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Tower

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Wookey Hole Hotel. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 2010, this 3-star hotel has 58 rooms over 2 floors. Each room includes amenities such as free WiFi and an LED TV.

  • All rooms offer LED TVs, DVD players and coffee makers
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, a lift and TV in a common area
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 5-minute walk from Wookey Hole Caves and 8 minutes by car from Wells Cathedral

Wookey Hole Hotel ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wookey Hole Hotel

Everyone (12)
5 out of 5

Posted by on 17 May 2019

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4 out of 5

Posted by on 5 May 2019

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5 out of 5
We all had a lovely stay & everything was catered for. Would definitely recommend to friends & will visit again ourselves.

Posted by , from Leverstock Green on 22 Oct 2018

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4 out of 5
This was a stop over en route from Somerset to London, we had just come from a peaceful mindful singing retreat, so found the noise and hub-bub of large families with shouting children in the restaurant and bar area a bit of a shock. However they did all go to bed and then it was nice and quiet for us to enjoy our meal. Not a lot to do in Wookey Hole itself, again the Caves are geared for children, so we went into Wells the following day, which was lovely. The cathedral was beautiful and there were lots of cafes and shops to enjoy.

Posted by , from Wallington, Surrey on 6 Sep 2018

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4 out of 5
Perfect location to visit the caves. This hotel was family friendly and very welcoming. We were only here one evening and it met all our needs. The wi-fi was a little temperamental though. Overall it was good value for money.

Posted by on 4 Aug 2018

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4 out of 5
Hotel great, have stayed previously. Good room size and cleanliness. Reception staff helpful and fast. Not keen on the smell of the restaurant so didn’t have dinner there. Had breakfast first morning but a bit greasy so second day went the the Wetherspoons in Wells which was much better food.

Posted by , from Buckinghamshire on 3 Apr 2018

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Comment from Hotel Management

25 Apr 2018 by Natasha

Thank you very much for your feedback, your comments will be passed back to the team. We look forward to welcoming you again in the future. Hotel Manager

5 out of 5

A very good hotel for weekend away

Comfortable room, good nights sleep, food excellent but restaurant a bit small . Overall Weekend Hotel

Posted by , from Farmbrough Hampshire on 5 Feb 2018

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Comment from Hotel Management

6 Mar 2018 by Natasha

Thank you very much for your feedback, your comments will be passed back to the team. we look forward to welcoming you again in the future.

4 out of 5

Good price, basic accommodation

Pros: 24 hour check in.
Location: Only passing through, though did have a good walk in the morning.
Basic, well priced accommodation perfect for one night to break my journey.

Posted by , from Kent on 12 Nov 2017

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4 out of 5

nice hotel

nice hotel, pleasing friendly staff, does not have air conditioning, has a log cabins tooo..which we found out when we explored the grounds.

Posted by on 23 Aug 2017

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4 out of 5

At the entrance to wookyhole.

A basic hotel. Ok to sleep in but nothing else. Give breakfast a miss, over priced and over rated. Bistro is ok but again over priced.

Posted by , from uk on 1 Oct 2016

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour or ticket assistance, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3-star Wells hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bristol International Airport (BRS) (26.4 km / 16.4 mi)
  • Parking: Free self parking

Room Amenities

Wookey Hole Hotel offers 58 forms of accommodation with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels. Bathrooms include a shower and hairdryers. This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LED television
  • Digital channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10 AM.

Bistro at Wookey Hole – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

On-site venue No. 2 – This bar specialises in British cuisine and only serves light fare. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 18 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 8.95 for adults and GBP 7.50 for children (approximately)
  • Early check-in fee: GBP 5 (subject to availability)
  • Rollaway bed fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Wookey Hole
  • Wookey Hole Hotel
  • Wookey Hole Hotel Wells
  • Wookey Hotel
  • Wookey Hole Wells
  • Wookey Hole Hotel Hotel
  • Wookey Hole Hotel Wells
  • Wookey Hole Hotel Hotel Wells

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.