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4.0 out of 5

"We had been put into a family room which was huge and very comfortable. The room in general was clean, just a few housekeeping issues in the bathroom ... " More

By a verified traveller on Mon 02 Sep 2019

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Classic Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Master)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at The Waterside Hotel. During your stay, you'll be within walking distance of Craft Town Scotland. Free breakfast, free WiFi in public areas and 2 restaurants are available. Built in 2015, this 4-star hotel has 23 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy regional cuisine at Waterside, one of the property's 2 restaurants and 2 bars/lounges
  • Amenities include free newspapers in reception, meeting rooms and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • Just a 2-minute drive from Craft Town Scotland and a few minutes from Ardneil Bay

The Waterside Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Waterside Hotel

Everyone (1) Couples (2) Family (1)
3 out of 5
We had been put into a family room which was huge and very comfortable. The room in general was clean, just a few housekeeping issues in the bathroom.

Posted by on 2 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Lee

Thank you for your feedback following your recent stay! We hope to see you again soon

5 out of 5
Love the place the fact that it’s right on the beach and with our room having a view across to Arran . To lie in bed and listen to the sound of the ocean is very therapeutic .

Posted by on 16 Feb 2019

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4 out of 5

All the things were super for us

Just one thing that my family was upset that the hotel front still requested us to pay for 2 nights which we did pay via the agency ...however finally after we show the document they had to refund our payment back

Posted by , from somerset on 13 Dec 2017

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Renovations + Closures

This property is closed from 27 March 2020 to 31 January 2021 (dates subject to change).

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly The Waterside Hotel also features a terrace, a garden, and complimentary newspapers in the lobby. This 4-star West Kilbride hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Glasgow International Airport (GLA) (43 km / 26.7 mi)
  • Train station: West Kilbride Station (1.9 km / 1.1 mi)

Room Amenities

The Waterside Hotel offers 23 forms of accommodation with coffee/tea makers and an iron/ironing board. Flat-screen televisions are featured in guestrooms. This West Kilbride hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk

Food & Drink

Guests are served a free full breakfast daily.

Waterside – This restaurant specialises in regional cuisine. Guests can enjoy drinks at the bar.

Si/ Schack – This brasserie specialises in regional cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 15.0 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterside Hotel West Kilbride
  • Waterside West Kilbride
  • Waterside Hotel
  • The Waterside Hotel Hotel
  • The Waterside Hotel West Kilbride
  • The Waterside Hotel Hotel West Kilbride

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.