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"The food is excellent only thing was mattress was bad could feel the springs,which ended up with us getting up with back ache. " More

By a verified traveller on Mon 08 Jul 2019

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Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£53* Per night/room 30 Sep - 1 Oct

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Sand Bay Holiday Village. During your stay, you're just a quick walk from Sand Bay Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars. This 3-star hotel has 369 rooms. All rooms offer flat-screen TVs.

  • All rooms offer flat-screen TVs and electric kettles
  • Free WiFi in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, 2 coffee shops/cafés and 2 bars/lounges
  • Take a swim in the indoor pool
  • Amenities include a gift shop, a terrace and TV in a common area
  • Guests speak favourably about the helpful staff and the bar
  • Steps from Sand Bay Beach and 10 minutes by car from International Helicopter Museum

Sand Bay Holiday Village ratings based on 5 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sand Bay Holiday Village

Everyone (4) Couples (1)
4 out of 5
The food is excellent only thing was mattress was bad could feel the springs,which ended up with us getting up with back ache.

Posted by on 8 Jul 2019

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1 out of 5

Temperature

Public rooms freezing cold. No heating at all. Rooms OK but no heat in ballroom....

Posted by on 9 Dec 2017

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2 out of 5

Avoid

Run down and tired in need of modernization!!! Food wasn't up to much and the room was poor with a hard bed and a skylight which had no curtains or blinds to protect you from the bright light! Never again.

Posted by on 28 May 2017

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4 out of 5

Great value .

Pros: All the package .
Cons: More parking
Location: Near Weston-super-mare .
Enjoyable buffets , entertainment and accomodation .

Posted by on 11 Mar 2017

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5 out of 5

Park not overly big, easy enough to walk around

Pros: Not too far to walk between the venue and chalets. Food was lovely and half price bar wonderful.
Cons: Facilities while clean and tidy could be up dated. Façade looks very tired and dated.
Location: We stayed at the site but there was plenty to do to entertain us.
Excellent food and plenty of it. Entertainment was amazing I have not laughed so much for ages. Staff all friendly and helpful and we were fortunate enough to have a half price bar as well. Will definitely go back again.

Posted by , from Bridgend, South Wales on 30 Jan 2017

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Renovations + Closures

The following facilities or services will be unavailable from July 17 2020 to December 31 2020 (dates subject to change):

  • Breakfast
  • Dining venue(s)
  • Swimming pool

Property Features

There's a restaurant on site, along with 2 coffee shops/cafés. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An indoor pool, a terrace, and an arcade/games room are also featured at Sand Bay Holiday Village. Self parking is free. This 3-star Weston-super-Mare hotel is smoke free.

  • 369 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Dining venue
  • Front desk (limited hours)
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (26.7 km / 16.6 mi)
  • Train station: Weston Milton Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Sand Bay Holiday Village offers 369 forms of accommodation. Flat-screen televisions come with digital channels. Bathrooms include baths or showers.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Bathtub or shower
  • Ensuite bathroom

Food & Drink

Rose Garden Cafe – On-site café.

On-site venue No. 2 – This buffet restaurant serves breakfast and dinner.

On-site venue No. 3 – This café only serves light fare.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Bowling alley on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pontins Sand Bay Holiday Park Hotel Weston-super-Mare
  • Pontins Sand Bay Holiday Park Hotel
  • Pontins Sand Bay Holiday Park Weston-super-Mare
  • Pontins Sand Bay Holiday Park
  • Sand Bay Holiday Village Hotel
  • Sand Bay Holiday Village Weston-super-Mare
  • Sand Bay Holiday Village Hotel Weston-super-Mare

You should know

  • Children 17 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.