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3.8 out of 5

"Organised wake up call, which failed to materialise " More

By a verified traveller on Thu 02 Nov 2017

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Hotel Description

Brooklands Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from Mercedes-Benz World. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2010, this 4-star hotel has 128 rooms over 4 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with aromatherapy, body scrubs or manicures and pedicures at BSpa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the breakfast
  • Within a 10-minute walk of Mercedes-Benz World and Brooklands Museum

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£81* Per night/room 31 Jul - 1 Aug

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Track Facing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Brooklands Hotel ratings based on 4 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Brooklands Hotel

Everyone (3) Couples (1)
3 out of 5

Wake Up Call

Organised wake up call, which failed to materialise

Posted by on 2 Nov 2017

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Comment from Hotel Management

9 Nov 2017 by Marco

Please accept our sincere apologies, we will share this with the team to ensure this doesn't happen again. I hope we can see you back again in the future.

3 out of 5

Ok hotel

Pros: Lady who did my manicure and room size
Cons: Facilities for kids e.g. Mini pool or allow in treatment area with parents
Reception staff made me feel like I was bothering them, except for the guys who were cheerful and helpful. I had planned a surprise for my husband with the hotel and guess what surprise was lovely but room had not been made by 12:30 despite the please do up room sign left at 10:30 and thus ruined the surprise as environment was not as unexpected

Posted by , from surrey on 29 Aug 2017

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Comment from Hotel Management

4 Sep 2017 by Marco

Thank you for your feedback and I am pleased your husband enjoyed his surprise. Thank you for placing the make up my room card on your door, at the weekend due to the high occupancy housekeeping take priority on departure rooms to ensure the arrivals rooms are ready and the stay rooms are completed in the afternoon, however reception would have been happy to let housekeeping know if your room being ready in the morning was key to the surprise you planned, please do let us know next time. Our spa area is an adults only area with the hot tub there to compliment treatments booked and I am sorry your children were unable to use this. This is all outlined on our website and I am sorry that we don't have a pool for them to use. I hope that you may consider using us again in the future.

4 out of 5

Great Hotel

Pros: Location
Cons: A bit cheaper would be nice
Location: Was there for business so not relevant.
Expensive for one night but the room was clean and comfortable. As expected really.

Posted by , from London on 15 Jan 2017

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Comment from Hotel Management

18 Jan 2017 by marco

We are pleased you enjoyed your stay.

5 out of 5
Very good business hotel, only downside is once you arrive there are no possibility to walk to other bars/Resturant's. That said we used the Brasserie which was excellent.

Posted by on 13 Oct 2016

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Comment from Hotel Management

18 Oct 2016 by marco

Thank you for choosing Brooklands and we are pleased you also enjoyed dinner in 1907. Our location is very unique on the old Brooklands track and next to the new MBW track however restaurants and bars can be accessed easily by a short taxi ride.

Renovations + Closures

This property is closed from 24 March 2020 to 30 July 2020 (dates subject to change).

Property Features

Brooklands Hotel offers its guests a full-service spa, a health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 734 square feet (66 square metres) and includes conference rooms. A sauna, a terrace, and tour or ticket assistance are also featured at the business-friendly Brooklands Hotel. For a fee, parking is available. This 4-star Weybridge hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • 734 sq ft of conference space
  • 66 sq. m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (28.5 km / 17.7 mi)
  • Train station: Addlestone West Byfleet and New Haw Station (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Brooklands Hotel offers 128 forms of accommodation with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Weybridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

1907 Bar and Grill – This restaurant only serves light fare.Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

BSpa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

For changes in the booking after check-in, this property charges full cost for early departure and the first night for no show.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.Individually wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay for free – 2
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 18 and GBP 18 per person (approximately)
  • Self-parking fee: GBP 10 per night
  • Rollaway bed fee: GBP 15.0 per night
  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brooklands Hotel Hotel
  • Brooklands Hotel
  • Brooklands Hotel Weybridge
  • Brooklands Weybridge
  • Hotel Brooklands
  • Brooklands Hotel Weybridge, Surrey
  • Brooklands Hotel Weybridge
  • Brooklands Hotel Hotel Weybridge

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.