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5.0 out of 5

"We were just stopping over for one night and arrived really early but the desk staff found a room and it was brilliant. Full facilities, a Murphy bed ... " More

By a verified traveller on Thu 15 Sep 2016

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Hotel Description

The spacious rooms at Pan Pacific Whistler Mountainside get good marks from our customers. During your stay, you're just a quick walk from Whistler Blackcomb Ski Resort. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1997, this 4-star hotel has 121 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with kitchens, fireplaces and balconies
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre, a steam room and 2 spa tubs
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Whistler Blackcomb Ski Resort and 8 minutes on foot from Whistler Golf Club

Studio Suite, Mountain View

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 2 Max

Two Bedroom Upper Floor Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Upper Floor, Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lower Floor, Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Lower Floor, Studio Suite

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 2 Max

Lower Floor, Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pan Pacific Whistler Mountainside ratings based on 2 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pan Pacific Whistler Mountainside

Everyone (1) Couples (1)
5 out of 5

Cracking good hotel

Pros: Location and facilities
Cons: Get a better restaurant more becoming a hotel of this status.
Location: Easy walk to the amenities in the village. Could not be nearer the slopes. Peak 2 Peak gondola is a must on a good day.
We were just stopping over for one night and arrived really early but the desk staff found a room and it was brilliant. Full facilities, a Murphy bed (swings out from the wall) which was very comfortable, a kettle for tea (yay), and just a short walk to the outside pool and hot tub. We will definitely stay here again when we are in Whistler.

Posted by on 15 Sep 2016

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Comment from Hotel Management

28 Sep 2016 by Laura M - Guest Experience Manager

Dear Jim, Thank you for sharing your feedback with us. I am delighted that you have enjoyed your stay with us in Whistler and found our central location and in suite amenities to be so comfortable for you. I am sorry that our restaurant was not a highlight of your stay and appreciate your feedback. Our front desk team is available 24 hours should you wish to find any alternative restaurant options during your next stay in Whistler. We hope to welcome you back soon. Warm Regards,

5 out of 5

fab location

Great hotel. Staff were great. Supplied milk when arrived very late and very tired. Could not have been any closer to ski lift...perfect. great entertainment in iris pub. Courtesy shuttle provided.

Posted by on 23 Feb 2016

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About the Pan Pacific Whistler Mountainside

Location 4320 Sundial Crescent, Whistler, BC V8E 1G6

Renovations + Closures

The following facilities or services will be unavailable from June 01 2020 to September 30 2020 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Hot tub

Property Features

As a guest of Pan Pacific Whistler Mountainside, you'll find 2 hot tubs, ski-in/ski-out access, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. The eco-friendly Pan Pacific Whistler Mountainside also features ski equipment storage, concierge services, and a fireplace in the lobby. Parking is available for a fee. This 4-star Whistler hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 8 levels
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (134.5 km / 83.6 mi)
  • Train station: Whistler Station (5 km / 3.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pan Pacific Whistler Mountainside offers 121 forms of air-conditioned accommodation with fireplaces and iPod docking stations. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with cable channels and pay-per-view films. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Fireplace
  • Private balcony
  • Sitting area
  • Deep-soaking tub
  • iPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.

Dubh Linn Gate Irish Pub – This pub serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site. Other recreational amenities include ski-in/ski-out access, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Waterskiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. Contactless check-out is available.Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12.75 and CAD 17 per person (approximately)
  • Self-parking fee: CAD 28 per night (in/out privileges)
  • Valet parking fee: CAD 32 per night (in/out privileges)
  • Late check-out fee: CAD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Whistler
  • Pan Pacific Mountainside
  • Pan Pacific Mountainside Hotel
  • Pan Pacific Mountainside Hotel Whistler
  • Pan Pacific Mountainside Whistler
  • Pan Pacific Whistler
  • Pan Pacific Whistler Mountainside
  • Whistler Mountainside Pan Pacific
  • Whistler Pan Pacific
  • Whistler Pan Pacific Mountainside
  • Pan Pacific Whistler Mountainside Hotel Whistler
  • Pan Pacific Whistler Mountainside Hotel
  • Pan Pacific Whistler Mountainside Resort
  • Pan Pacific Mountainside Resort
  • Pan Pacific Whistler Mountainside Hotel
  • Pan Pacific Whistler Mountainside Whistler
  • Pan Pacific Whistler Mountainside Hotel Whistler

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.