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"Clean, helpful staff local to my work only thing I can fault had two different rooms and had problem with tv in both rooms " More

By a verified traveller on Sat 11 Feb 2017

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£39* Per night/room 13 Aug - 14 Aug

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Bay Horse Hotel by Greene King Inns. During your stay, you're just a quick walk from Haydock Park Racecourse. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star inn has 28 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, coffee makers and desks
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • Guests speak favourably about the value of their stay and the location
  • 5 minutes on foot from Haydock Park Racecourse and a 3-minute drive from Ashton-in-Makerfield Golf Club

Bay Horse Hotel by Greene King Inns ratings based on 6 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Bay Horse Hotel by Greene King Inns

Everyone (6)
2 out of 5
Was not informed restaurant and pub closed for renovation. Arrived late Sat and had to go into the town.

Posted by on 8 Oct 2018

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1 out of 5

Dirty hotel with staff that could not care

Pros: Have stayed there before but never again
Cons: KNOCK IT DOWN AND BUILD HOUSES FOR THE YOUNG
Location: RACECOURSE
Got disabled room which was not requested, Tv aerial was not wired at all( bare coaxial wires ) Plastic bag covering the smoke alarm on ceiling ( Very Dangerous ) Window lock's smashed on opening light of window on ground level ( Security risk ) Had to request that a table in restaurant be wiped as it was very sticky the girl member of staff replied I will once I have finished this one, She then gave two blasts of cleaning spray plus four wipes over with dry cloth then left hastilly, Table was still wet, sticky so I wiped it with napkins that were black with grime once I had finished wiping it ( serious health risk ) Be prepared for the very poor attitude of all the staff Steve

Posted by , from TELFORD on 30 Aug 2017

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2 out of 5

Very tired in need of refurbishment

Pros: Close to town and Close to Racecourse
Cons: aLL OF IT
Very Tired, in need of refurbishment Staff pleasant Excellent location

Posted by , from spain on 10 Jul 2017

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2 out of 5

Rather lacklustre.

Pros: The very friendly, male receptionist made one genuinely feel welcome. The leaving routine for keys, the location and the parking are all ideal.
Cons: Basic cleanliness. Ongoing, relatively cheap house maintenance. Start with deep clean of carpets to get rid of smoke plus ensuring people don't smoke.
Location: Very friendly, local, helpful people. Easy access to M6 and Lakes, Lancashire countryside, A580 and access to Wigan, Manchester and Liverpool.
I chose here deliberately as I used to live locally, the Bay Horse was my 'local' and I have a great fondness for both the pub and the area. Since I moved house, I have stayed here a number of times on return visits to the area. On this occasion, as I drove up, I found the outside left frontage of the pub to be looking decrepit with unremoved litter all over that left side, and I worried that the establishment might have ceased trading. However it was open for business and the gentleman on reception was, indeed, a friendly saving grace. Our room, though, had thick, grey, long standing dust riming the carpet around its perimeter and under the visible area under the bed. The vacuum has either passed its best or the user of it wasn't provided with instructions in how to use it against walls. The room stank of cigarette smoke. The rule not to smoke in the room seemed more honoured in its breach than its obsevance. A sad decline! Quality control needs to 'walk with the eyes of a stranger' or return customers will be very thin on the ground. Very sad !!

Posted by , from Nottingham on 27 Mar 2017

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2 out of 5

Could be better

Been staying here three weeks due to working close ,this week found girl on reception so un helpful she couldn't find our booking so told us to go holiday in up road ,same girl serving food asked for my steak well done mine was very rare told girl and I was made to feel so uncomfortable I left my meal and returned to me room will not return to this place next week

Posted by , from b on 22 Feb 2017

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3 out of 5

Nice helpful staff

Clean, helpful staff local to my work only thing I can fault had two different rooms and had problem with tv in both rooms

Posted by , from tc on 11 Feb 2017

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About the Bay Horse Hotel by Greene King Inns

Location 53 Warrington Road, Wigan, England WN4 9PJ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free. This 3-star Wigan inn is smoke free.

  • 28 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manchester Airport (MAN) (36.3 km / 22.6 mi)
  • Train station: Manchester Bryn Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Bay Horse Hotel by Greene King Inns offers 28 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

Bay Horse Hotel by Greene King Inns has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless checkout is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • Bay Horse Hotel Wigan
  • Bay Horse Hotel
  • Bay Horse Wigan
  • Good Night Inns Bay Horse Hotel Wigan, United Kingdom
  • Bay Horse Hotel Greene King Inns Wigan
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  • Bay Horse Hotel by Greene King Inns Wigan
  • Inn Bay Horse Hotel by Greene King Inns
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  • Horse Greene King Inns Wigan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.