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"Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed. " More

By a verified traveller on Sun 15 Dec 2019

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Standard Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Mercure Wigan Oak Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wigan Little Theatre. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 1991, this 3-star hotel has 88 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • All rooms offer 24-hour room service, plasma TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, a lift and a fireplace at reception
  • Guests speak favourably about the helpful staff and the breakfast
  • Steps from Wigan Little Theatre and 8 minutes on foot from Museum of Wigan Life

Mercure Wigan Oak Hotel ratings based on 6 verified reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Wigan Oak Hotel

Couples (1) Family (2) Friends (1) Other (2)
4 out of 5
Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed.

Posted by on 15 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Nick Jackman - General Manager

Thank you very much for taking the time to write a review. We really appreciate your kind words.

3 out of 5
Stayed here for a wedding in the area. Managed to get the rooms cheap with booking early but wouldnt have wanted to pay much more. It was basic & one of the rooms smelt damp. There was a wedding there & it was full of noisy kids, woken up in the night by someone running down the corridor carrying on! Not the hotels fault but gives an indication of the clientel 😣.

Posted by on 6 May 2019

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2 out of 5


My room was on the 4th floor. All I could smell on the floor was damp, the room was a little better but not much. Good job I was only staying one night and on my own otherwise I would have rejected the room.

Posted by on 31 Oct 2015

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4 out of 5

Wonderful weekend

Arrived late due to horrendous traffic problems and we were pleasantly surprised by the hotel. The staff were wonderful and really very friendly.

Posted by on 19 Aug 2015

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1 out of 5

Problem prevented stay

On arrival to check in I was informed that an electrical problem had closed a wing of the hotel and I had been booked into another hotel nearby. The Mercure staff were apologetic and had done what they could for me in finding me an alternative, but that alternative pub-based accommodation fell short of the standard that I had hoped for at Mercure, the more so having stayed at Mercure before. For this reason I have only been able to score the performance of the staff in the brief reception desk encounter I had with them - the minimum rating for the other features are given only because a nil rating was not allowed! The recommendation (again a required response) is based on a previous visit.

Posted by on 15 Apr 2012

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3 out of 5

Hyvä hinta laatu suhde

Edullinen hotelli 10min kävelymaykan päässä keskustasta. miinusta puuttuneista suihku pyyhkeistä.

Posted by on 12 Mar 2014

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About the Mercure Wigan Oak Hotel

Location Orchard Street, Wigan, England WN1 3SS

Renovations + Closures

This property is closed from 1 June 2020 to 30 September 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3035 square feet (282 square metres). The business-friendly Mercure Wigan Oak Hotel also features a garden, a fireplace in the lobby, and 24-hour room service. Self parking is free. This 3-star Wigan hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • 3035 sq ft of conference space
  • 282 sq. m of conference space
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Manchester (MAN) (46.2 km / 28.7 mi)
  • Train station: Manchester Wigan Wallgate Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Mercure Wigan Oak Hotel offers 88 forms of accommodation with coffee/tea makers and a hairdryer. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Mercure Wigan Oak Hotel has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8 and GBP 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Wigan
  • Hotel Mercure Wigan Oak
  • Mercure Hotel Wigan
  • Mercure Oak
  • Mercure Oak Hotel
  • Mercure Oak Wigan
  • Mercure Wigan
  • Mercure Wigan Oak
  • Mercure Wigan Oak Hotel
  • Wigan Oak
  • Mercure Wigan Oak Hotel United Kingdom
  • Wigan Quality Hotel
  • Mercure Wigan Oak Hotel Hotel
  • Mercure Wigan Oak Hotel Wigan
  • Mercure Wigan Oak Hotel Hotel Wigan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.