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"Got our room early which was great however turned the lights on and received a electric shock flash of light from socket so not a static shock. told r ... " More

By a verified traveller on Tue 30 Nov 2021

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Room, 1 Double Bed (Compact)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£62* Per night/room 5 May - 6 May

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Mercure Wessex Winchester Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from Winchester Cathedral. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy a bite to eat at Wessex Restaurant, a brasserie that serves international cuisine
  • Continental breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Steps from Winchester Cathedral and Winchester Christmas Market
  • Cats and dogs welcome for a fee (restrictions apply)

Mercure Wessex Winchester Hotel ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Wessex Winchester Hotel

Everyone (3) Couples (6) Family (2)
4 out of 5
Got our room early which was great however turned the lights on and received a electric shock flash of light from socket so not a static shock. told receptionist who came to the room to see if they could see how I got a electric shock couldn’t get the light switch to do it again. Offered room change which we accepted

Posted by on 30 Nov 2021

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Comment from Hotel Management

4 Dec 2021 by eric

thank you for your review and maintenance checked the light switch.

4 out of 5
Excellent location in city centre. Easy undercover parking. Fabric generally looking rather tired. Comfortable, nontheless. Ideal as a stopover when travelling to the south coast from the north.

Posted by on 24 Sep 2021

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Comment from Hotel Management

24 Sep 2021 by Eric

Thank you for your review.

5 out of 5
Very efficient and friendly welcome and check in. Good COVID controls. Room was clean and comfortable, furniture a bit dated but fine.

Posted by , from Solihull on 15 Oct 2020

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Comment from Hotel Management

15 Oct 2020 by Eric

Thank you for your kind review. Hope to welcome you to the hotel again soon.

5 out of 5
Superb location. Very good car parking. Clean and comfortable throughout. Pleasant and helpful staff.

Posted by , from Sheffield, UK on 5 Oct 2020

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Comment from Hotel Management

6 Oct 2020 by Eric-Enno Snel

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Mercure Hotel Winchester Wessex very soon.

3 out of 5
Good position by cathedral Booked B&B but was told room only by hotel staff and ebookers staff could not sort over the phone

Posted by on 20 Oct 2019

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Comment from Hotel Management

21 Nov 2019 by Eric

thank you for your review and we are sorry about the confusion about the breakfast.

3 out of 5
Staff were friendly and helpful but this hotel is long overdue for renewal and upgrade. The location is excellent. Parking is somewhat limited and you could get blocked in.

Posted by on 15 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by eric

thank you for your review

2 out of 5
The room was so small, window didn’t open much, so too hot. The property was tired and in need of renovation. The shower wouldn’t heat. There was no vent in the bathroom that worked. Very disappointing room for the price.

Posted by on 4 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Eric

Thank you for your review. Hotel windows can not be opened fully as they have for H&S restriction. with regards to the vent in the bathroom, it has a constant fresh air supply via the air-vent in tot he bedroom but there no fan attached.

5 out of 5
Perfect central location close to guidhall and shopping. Staff very helpful and room exceeded expectations. Will definatley thoose this hotel again.

Posted by on 3 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Eric

Thank for you kind reply.

5 out of 5
Stayed for the weekend to visit the xmas market. Hotel in a great location, right opposite the cathedral, everything was walking distance. The hotel was vey nice, we had a really nice room, 4 poster bed, sitting area with a sofa, very spacious. Bed was super comfy, plenty of pillows as well. Didn't have breakfast or eat at the hotel so can't comment on the food. Would definitely stay again.

Posted by on 10 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Eric

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.

3 out of 5
Nice friendly staff. Bedroom wardrobe was very narrow so unable to hang clothes properly in it. Bathroom was ok but toilet was difficult to flush and took ages to refill after flushing and very noisy. View from bedroom window was a bit grim as looked straight across a narrow road to a building site so felt a bit like we were being watched at times. Room was small and double bed was pushed up to the wall which made getting in and out difficult. However for the price and location it was ok.

Posted by , from Surrey on 22 Oct 2018

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Comment from Hotel Management

13 Dec 2018 by Eric

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments.

About the Mercure Wessex Winchester Hotel

Location Paternoster Row, Winchester, England SO23 9LQ

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 23605 square feet (2193 square metres) and includes conference space. The business-friendly Mercure Wessex Winchester Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Winchester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 2 levels
  • Conference rooms
  • 23605 sq ft of conference space
  • 2193 sq. m of conference space
  • Built in 1964
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Winchester Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Wessex Winchester Hotel offers 94 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast on weekends from 7:00 AM and 10:30 AM.

Wessex Restaurant – This brasserie specialises in international cuisine and serves lunch and dinner.

Kings Lounge – This café serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. <

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Property is not currently implementing any guest safety measures
  • Pets allowed in specific rooms only
  • Staffed front desk
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Winchester
  • Hotel Wessex Winchester
  • Mercure Wessex Hotel Winchester
  • Wessex Hotel Winchester
  • Wessex Mercure
  • Wessex Mercure Hotel Winchester
  • Wessex Winchester
  • Wessex Winchester Hotel
  • Winchester Wessex
  • Winchester Wessex Hotel
  • Mercure Wessex Winchester
  • Mercure Wessex Winchester Hotel Winchester
  • Mercure Wessex
  • Mercure Winchester
  • Mercure Wessex Winchester Hotel
  • Mercure Wessex Winchester
  • Mercure Wessex Winchester Hotel Hotel
  • Mercure Wessex Winchester Hotel Winchester
  • Mercure Wessex Winchester Hotel Hotel Winchester

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.