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"Good position by cathedral Booked B&B but was told room only by hotel staff and ebookers staff could not sort over the phone " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

The clean rooms at Mercure Wessex Winchester Hotel get good marks from our customers. During your stay, you're just a quick walk from Winchester Cathedral. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1964, this 4-star hotel has 94 rooms over 2 floors. Each room includes amenities such as free WiFi and a sofa bed.

  • All rooms offer sofa beds, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy a bite to eat at Wessex Restaurant, a brasserie that serves international cuisine
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • Guests speak favourably about the central location and the clean guestrooms
  • Steps from Winchester Cathedral and a 4-minute drive from University of Winchester
  • Cats and dogs welcome for a fee (restrictions apply)

Small Double Room, Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£56* Per night/room 13 Jul - 14 Jul

Standard Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Twin Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Privilege, Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Wessex Winchester Hotel ratings based on 17 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Wessex Winchester Hotel

Everyone (6) Couples (4) Family (4) Other (2)
3 out of 5
Good position by cathedral Booked B&B but was told room only by hotel staff and ebookers staff could not sort over the phone

Posted by on 20 Oct 2019

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Comment from Hotel Management

21 Nov 2019 by Eric

thank you for your review and we are sorry about the confusion about the breakfast.

3 out of 5
Staff were friendly and helpful but this hotel is long overdue for renewal and upgrade. The location is excellent. Parking is somewhat limited and you could get blocked in.

Posted by on 15 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by eric

thank you for your review

2 out of 5
The room was so small, window didn’t open much, so too hot. The property was tired and in need of renovation. The shower wouldn’t heat. There was no vent in the bathroom that worked. Very disappointing room for the price.

Posted by on 4 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Eric

Thank you for your review. Hotel windows can not be opened fully as they have for H&S restriction. with regards to the vent in the bathroom, it has a constant fresh air supply via the air-vent in tot he bedroom but there no fan attached.

5 out of 5
Perfect central location close to guidhall and shopping. Staff very helpful and room exceeded expectations. Will definatley thoose this hotel again.

Posted by on 3 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Eric

Thank for you kind reply.

5 out of 5
Stayed for the weekend to visit the xmas market. Hotel in a great location, right opposite the cathedral, everything was walking distance. The hotel was vey nice, we had a really nice room, 4 poster bed, sitting area with a sofa, very spacious. Bed was super comfy, plenty of pillows as well. Didn't have breakfast or eat at the hotel so can't comment on the food. Would definitely stay again.

Posted by on 10 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Eric

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.

3 out of 5
Nice friendly staff. Bedroom wardrobe was very narrow so unable to hang clothes properly in it. Bathroom was ok but toilet was difficult to flush and took ages to refill after flushing and very noisy. View from bedroom window was a bit grim as looked straight across a narrow road to a building site so felt a bit like we were being watched at times. Room was small and double bed was pushed up to the wall which made getting in and out difficult. However for the price and location it was ok.

Posted by , from Surrey on 22 Oct 2018

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Comment from Hotel Management

13 Dec 2018 by Eric

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments.

3 out of 5

Posted by on 16 Oct 2018

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Comment from Hotel Management

13 Dec 2018 by Eric

thank you

4 out of 5

Quick visit.

Pros: Within reach of everything.
Cons: Nothing.
Location: Rick Steins restaurant round the corner was very good.
Recently visited and stayed 1 night.Main priority was central location ,parking and obviously a good nights sleep as we had been on the road a lot.The hotel was satisfactory and fulfilled all requirements,the buffet breakfast overlooking the cathedral was also excellent.Would definately stay again.

Posted by , from Suffolk on 17 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by Will

Dear Stephen, Thank you very much for telling us about your recent stay. I am pleased that you were happy with you experience and that you would definitely stay with us again. We look forward to welcoming you back when you do. Kind regards William McWilliam

3 out of 5
It was a nice hotel but the room was very hot with only a small fan. The bathroom wasn't as clean I expected. But a fab location and would come back again.

Posted by on 29 Aug 2016

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Comment from Hotel Management

28 Oct 2016 by Will

Dear Guest, Thank you for sharing your feedback. I was disappointed that you bathroom was not as clean as it should have been , please accept my apologies. Rest assured your comment will be shared with the Housekeeping team. On a positive note I am delighted that you would come back again and look forward to welcoming you back when you do. Kind regards William McWilliam

3 out of 5

Great location

A bit tired and worn out...some rooms upgraded but the old rooms are pretty poor

Posted by , from Winchester on 25 Jul 2016

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Comment from Hotel Management

28 Oct 2016 by Will

Dear Richard, Thank you for sharing your feedback. I am pleased to advise that we will be undertaking a refurbishment early next year and hope you will return to see for yourself the improvements we will have made . Kind regards William McWilliam

About the Mercure Wessex Winchester Hotel

Location Paternoster Row, Winchester, England SO23 9LQ

Renovations + Closures

The following facilities will be closed from 03 July 2020 to 31 July 2020 (dates subject to change):

  • Bar/Lounge
  • Dining venue

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. The business-friendly Mercure Wessex Winchester Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Winchester hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 2 levels
  • 2193 sq. m of conference space
  • Built in 1964
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Southampton (SOU) (19.2 km / 12 mi)
  • Train station: Winchester Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Wessex Winchester Hotel offers 94 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Wessex Restaurant – This brasserie specialises in international cuisine and serves lunch and dinner.

Kings Lounge – This café serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10 per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 7.00 per person (approximately)
  • Self-parking fee: GBP 12.00 per night
  • Pet deposit: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Winchester
  • Hotel Wessex Winchester
  • Mercure Wessex Hotel Winchester
  • Wessex Hotel Winchester
  • Wessex Mercure
  • Wessex Mercure Hotel Winchester
  • Wessex Winchester
  • Wessex Winchester Hotel
  • Winchester Wessex
  • Winchester Wessex Hotel
  • Mercure Wessex Winchester
  • Mercure Wessex Winchester Hotel Winchester
  • Mercure Wessex
  • Mercure Winchester
  • Mercure Wessex Winchester Hotel
  • Mercure Wessex Winchester
  • Mercure Wessex Winchester Hotel Hotel
  • Mercure Wessex Winchester Hotel Winchester
  • Mercure Wessex Winchester Hotel Hotel Winchester

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.