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4.2 out of 5

"Very nice hotel lovely food.....staff very welcoming. " More

By a verified traveller on Sun 02 Feb 2020

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£207* Per night/room 21 Oct - 22 Oct

Superior Room, 1 Double Bed (Super Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed (Superior Feature Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed (Deluxe King)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Macdonald Old England Hotel & Spa. During your stay, you're just a quick walk from Lake Windermere. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 106 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and premium bedding
  • Free WiFi
  • Enjoy British cuisine at The Restaurant at Macdona, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, body treatments or manicures and pedicures at Sensuous Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the size of the guestrooms and the location
  • Steps from Lake Windermere and Bowness Pier

Macdonald Old England Hotel & Spa ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Macdonald Old England Hotel & Spa

Everyone (12) Couples (4)
5 out of 5

Posted by on 20 Aug 2020

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5 out of 5
Very nice hotel lovely food.....staff very welcoming.

Posted by on 2 Feb 2020

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2 out of 5

Posted by on 29 Sep 2019

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Comment from Hotel Management

29 Oct 2019 by Michelle

Thank you for your review, please advise on issues that you had so that we can review with the team in the areas of concern. Thank you Michelle

4 out of 5
the environment and location is perfect , but some staff's service and facility is not good as it should be. Regards

Posted by on 10 Jul 2019

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3 out of 5
Nice hotel but a little bit dated, bedroom was a good size and bathroom was excellent, safe in the room was faulty I was told they would get an engineer to fix it but that never happened, no hairdryer in the room and had to ask three times before one was provided. Restaurant was sadly a big let down the breakfast size was tiny (baked bean came in one of those little pots other restaurants would give you ketchup in) evening meal menu does not change day to day so if like us you go half board the options are very limited (only one vegetarian option) waiters were friendly enough but seemed in constant fear of getting moaned at by the management (which was a lot and for no good reason) Would I stay here again, yes as it’s in a great location but I would find alternative eating arrangements

Posted by on 15 Jun 2019

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5 out of 5

Posted by on 27 Nov 2018

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4 out of 5
Pros: Position.
Cons: install a lift.
Nice stay.Nice hotel.Breakfast wasn't the best but ok.

Posted by on 2 Mar 2018

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5 out of 5

Ideal location and friendly staff

The staff were really helpful and we even got a free upgrade. The spa was excellent and staff very helpful. Breakfast was really good, excellent selection and hot food cooked perfectly. Only issue was prices of food, drinks and parking but found free parking a short walk away and plenty of nice pubs and eating places nearby

Posted by , from Blackpool on 7 Feb 2018

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4 out of 5
Lovely hotel in a prime location. Breakfast overlooking the lake can't be beaten.

Posted by , from Lancashire on 29 Nov 2017

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4 out of 5

Nice view of the lake

Hotel well situated, spa facilities excellent breakfast really good however there were no robes in our room which should have been supplied and the shower in our bathroom was very poor due to lack of water pressure. We used the shower in the spa changing rooms which really we shouldn't have had to do. A little disappointing as hotel stay was a special birthday present.

Posted by , from Great Britain on 21 Sep 2017

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About the Macdonald Old England Hotel & Spa

Location 23 Church Street, Windermere, England LA23 3DF

Property Features

Macdonald Old England Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4971 square feet (462 square metres) and includes conference rooms. A kids' pool, a sauna, and a library are also featured at the family-friendly Macdonald Old England Hotel & Spa. Parking is available for a fee. This 4-star Windermere hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • 4971 sq ft of conference space
  • 462 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Windermere Station (2.5 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Macdonald Old England Hotel & Spa offers 106 forms of accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Windermere hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.

The Restaurant at Macdona – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Terrace Lounge & Cockta – This bar only serves light fare.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Sensuous Spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 6
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The restaurant at this property is not wheelchair accessible.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.00 per person (approximately)
  • Secured self-parking fee: GBP 20.00 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Old England
  • Macdonald Hotel Old England
  • Macdonald Old England
  • Macdonald Old England Hotel
  • Macdonald Old Hotel
  • Old England
  • Old England Hotel
  • Old England Macdonald
  • Old England Macdonald Hotel
  • Old Macdonald Hotel
  • Hotel Macdonald Old England
  • Macdonald Old England & Spa
  • Macdonald Old England Hotel & Spa Hotel
  • Macdonald Old England Hotel & Spa Windermere
  • Macdonald Old England Hotel & Spa Hotel Windermere

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.