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3.8 out of 5

"We have been going to the Burnside for 20 years but have seen the prices steadily increase . We found the Staff on our recent visit not very friendly ... " More

By a verified traveller on Thu 10 Oct 2019

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Open Plan Ground Floor Apartment Sleeps Two

Bed Count 1 King Bed Maximum Occupancy 2 Max
£149* Per night/room 11 May - 12 May

One Bedroom First Floor Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Windermere Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite with Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom First Floor Apartment on Two Levels

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and an indoor pool. This 4-star hotel has 57 rooms over 3 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the pool
  • Just a 4-minute walk from Lake Windermere and 8 minutes on foot from World of Beatrix Potter
  • Airport shuttle service available for a fee

Lakes Hotel and Spa ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lakes Hotel and Spa

Couples (2) Family (4)
3 out of 5
We have been going to the Burnside for 20 years but have seen the prices steadily increase . We found the Staff on our recent visit not very friendly especially at Breakfast and almost bordering on being rude. We were charged £36 for parking for a duration of 1.5 days I.e. arrived at 5pm on Friday 4th and vacated at 10am on Sunday the 6th October as well as paying for a newspaper that wasn’t received!! I’m afraid that will be the last time for us at Burnside☹️

Posted by on 10 Oct 2019

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4 out of 5
Didn’t like work going on around hotel close to our room

Posted by on 23 Aug 2019

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4 out of 5

Great family getaway

Lovely hotel, close to everything - it was so relaxing. Staff were great and the rooms were clean. Only downside is that we were close to the lift and it was a bit noisy at times.

Posted by on 3 Sep 2013

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4 out of 5
Odeur désagréable dans le salon, mais propre malgré tout

Posted by on 6 Jul 2019

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Renovations + Closures

This property is closed from 5 November 2020 to 28 February 2021 (dates subject to change).

Property Features

Lakes Hotel and Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Lakes Hotel and Spa. For a fee, parking is available. This 4-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Windermere Station (3.2 km / 2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lakes Hotel and Spa offers 57 forms of accommodation with a safe and coffee/tea makers. 40-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Waterbird – This restaurant specialises in British cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and periodic temperature checks are conducted on staff.

  • Property is cleaned with disinfectant
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 per person (approximately)
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Burnside Hotel Windermere
  • Best Western Burnside Hotel
  • Best Western Burnside Windermere
  • Best Western Burnside
  • Burnside Hotel Bowness On Windermere
  • Burnside Hotel BW Premier Collection Windermere
  • Burnside Hotel BW Premier Collection
  • Burnside BW Premier Collection Windermere
  • Burnside BW Premier Collection
  • The Burnside Hotel Hotel
  • The Burnside Hotel Windermere
  • The Burnside Hotel Windermere
  • Best Western The Burnside Hotel
  • The Burnside Hotel Hotel Windermere
  • The Burnside Hotel BW Premier Collection
  • The Burnside Hotel
  • Lakes Hotel and Spa Hotel
  • Lakes Hotel and Spa Windermere
  • Lakes Hotel and Spa Hotel Windermere

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.