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 Windermere •1 Room
 Windermere • 1 Room
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The Ro Hotel

4-star property
Helm Road, Windermere, England 020 3788 4841
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2.2 out of 5
See all 9 ebookers Reviews

"NICE HOTEL WHEN FINISHED .BEER QUALITY IN THE BAR POR QUALITY .YOU ARE WOKEN EVERYTIME SOMEONE FLUSHES THE TOILET " More

By a verified traveller on Mon 14 Jan 2019

Points Of Interest

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£116* Per night/room 18 Oct - 19 Oct

Family Triple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at The Ro Hotel. During your stay, you're just a quick walk from World of Beatrix Potter. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine and garden views while dining at LACU
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Steps from World of Beatrix Potter and 3 minutes on foot from Old Laundry Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Ro Hotel ratings based on 9 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Ro Hotel

Everyone (8) Family (1)
3 out of 5

Posted by on 25 Jun 2019

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4 out of 5

Posted by on 2 May 2019

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Comment from Hotel Management

6 May 2019 by HHotel

Thankyou for your review - your feedback is invaluable to us as we continue to improve our products and services. We are now in the planning stage of the next phase of the hotels refurbishment and do hope to welcome you back to the hotel in the future

3 out of 5
NICE HOTEL WHEN FINISHED .BEER QUALITY IN THE BAR POR QUALITY .YOU ARE WOKEN EVERYTIME SOMEONE FLUSHES THE TOILET

Posted by on 14 Jan 2019

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1 out of 5
First room had mould on the walls ,then moved to another room. Bathroom so small if you're over 6 ft you cannot stand up in the shower. How much does it cost for a small LCD TV ,instead you get a 14 inch box tv

Posted by , from Leicester on 29 Dec 2018

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2 out of 5

Depressing room

Pros: Location
Cons: The rooms.
Checked in, had afternoon tea then checked out again.The bedroom was very depressing so we decided to go home..Only paid £44 so cant expect much.We were there for our 40th wedding anniversary and didn't want to spend it in a depressing hotel room.Staff were friendly enough when checking in and out and afternoon tea was ok.

Posted by on 5 Mar 2018

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1 out of 5
Had to be moved room due to dampness in first room allocated

Posted by on 15 Feb 2018

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4 out of 5

Good Location

I'll try to be as factual as I can, first impression was OK a good view of the lake, car park holds about 20 cars and the hotel is located about a 5 minute walk to the shops and pubs alough it's quite a steep climb back up to the hotel. We arrived at 1445 and had to wait with about 5 other families for our rooms to be ready, they said we could wait in the bar, but there was no one serving, no heating nothing to do !!! We waited for about 45 miss but in the end we had to go back to reception to hurry them up. We had booked a double room which was plenty big enough and clean, although the TV was minute and the picture quality was poor. The breakfast was very good same every day buffet style, bacon sausage mushrooms hash browns fried eggs fried tomatoes and black pudding, there is a choice of cereals pastries and fresh fruit served from 7 until 1030. We didn't have dinner at the hotel or try the swimming pool so I can't comment. I think overall we enjoyed our stay and would probably stay there again.

Posted by , from Barnsley on 30 Oct 2017

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Comment from Hotel Management

17 Dec 2017 by scott

thank you

1 out of 5

appalling hotel.

Pros: it looked good on internet.
Cons: get some new staff who can speak English, and are not to tired to do their job.
Location: location was good ,Hotel not.
we booked ebookers.com,look at hotel photos ect,.it looked very nice, price ok they gave us a decent price. look from outside looked ok ,no pet s that s good, on arrival couple coming out with dog, basic room, left my husband to view he said ok for one night,, i should have looked myself.very small double,window half open ,couldn.t close now no why,very dated.. so my grandchildren were visiting, took them to pool ,not very warm had to go outside to pool, looked better on photo s. stair s into pool very loose almost ready to pull away into pool both step s.went down for evening meall took over 45 min after ordered, waitress not sure what was what , mine was a dried up chicken kiev ,could have done better , no sweet s they wanted, but the worse thing this awful smell in our room, it got worse had the night went on. i tried to tell the rececption girl on booking out she didn.t want to come to our room , nor did a mail member of staff, reply was the hotel is tired, she was tired and all the staff tired too. so i will write to manager of this hotel chain, also left comment on trip advirsor, so what can one do . look before you book. glenys thompson.

Posted by , from england on 29 Dec 2016

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1 out of 5

Hotel needs urgent refurbishment

Stayed for 1 night hotel hydro windermere. Car Park half closed luckily found last parking space don't know where other guest would have parked. Hotel from outside looks shabby all paintwork flaking away. Reception staff not interested didn't give us any informationbon facilites in the hotel. Walking to room corridors smelt. Carpet desperately needed replacing. Room was small, carpet thread bare. Furniture dated coukd not sit on chair as it wouklld break if you sat on it. Mattress hard and needs replacing. Tv was the smallest tv i have ever seen. Bathroom noisy when toilet flushed. Every time upstairs moved the floor creaked. Hotel has potential but full refurb required

Posted by on 22 Sep 2016

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About the The Ro Hotel

Location Helm Road, Windermere, England LA23 3BA

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and coffee/tea in common area are also featured at The Ro Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Ro Hotel was completed in June 2021. Smoking is allowed in designated areas at this 4-star Windermere hotel.

  • 87 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Windermere Station (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Ro Hotel offers 87 accommodations with a safe and free toiletries. This Windermere hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Bath or shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.

LACU – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per day.

Pet Policy

  • Pets: GBP 25.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Uncovered self-parking fee: GBP 5.00 per night
  • Pet fee: GBP 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hydro House Hotel
  • Windermere Hydro House
  • Windermere Hydro House Hotel
  • Windermere Hydro Hotel
  • Windermere Hydro
  • Hotel Windermere Hydro
  • Windermere Hydro Bowness On
  • The Ro Hotel Hotel
  • Windermere Hydro Hotel
  • The Ro Hotel Windermere
  • The Ro Hotel Hotel Windermere

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.