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3.7 out of 5

"Rooms are excellent but pool is really small and restaurants have limited variety of food " More

By a verified traveller on Sat 01 Feb 2020

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Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
£54* Per night/room 4 Aug - 5 Aug

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed (with Garden)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Connecting Rooms

Bed Count 4 Full Beds Maximum Occupancy 5 Max

Family Room, Multiple Beds, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Hilton Windhoek. During your stay, you're just a quick walk from Alte Feste. Enjoy features like free WiFi in public areas, plus 5 bars and a full-service spa. Built in 2010, this 5-star hotel has 150 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, MP3 docking stations and 24-hour room service
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials or manicures and pedicures at Breeze
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the location and the size of the guestrooms
  • Within a 10-minute walk of Alte Feste and Zoo Park
  • Airport and local-area shuttle service available for a fee

Hilton Windhoek ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Windhoek

Everyone (1)
4 out of 5
Rooms are excellent but pool is really small and restaurants have limited variety of food

Posted by on 1 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Megan

Dear Valued Guest, Thank you very much for sharing your recent experience with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I will surely share your review with our Management team. Our goal being to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We look forward to welcoming you back to the Hilton Windhoek and any of our Hilton Family of Hotels worldwide in the near future. Best Regards, Megan De Jongh

3 out of 5
Preis Leistung stimmt! Die Herren an der Türe waren äusserst nett, zuvorkommend und hilfsbereit! Da Windhoek als Stadt nicht viel hergibt, war es wichtig, eine gute Unterkunft zu haben. Was bei so grossen Häuser immer leidet, ist das Persönliche. Einrichtung wie in jedem anderen Hilton... Schade, mehr individuelles täte gut!

Posted by on 4 May 2018

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4 out of 5

Good location in the city center.

Pros: Nice spacious rooms and lobby area. Excellent Skybar views.
Cons: The breakfast, some offerings were not fresh, even gone bad. Otherwise excellent food selection. Evening band music very loud on the restaurant floor.
Location: Windhoek city center cultural attractions are conveniently located.
Hotel close to key city center attractions with a good customer service attitude. Passable WiFi connectivity is included.

Posted by on 18 Feb 2018

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Property Features

Hilton Windhoek offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hilton Windhoek. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Windhoek hotel.

  • 1 building
  • 150 guestrooms or units
  • 8 levels
  • 5 bars or lounges
  • Built in 2010
  • Dining venue
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Windhoek (WDH-Hosea Kutako) (43.2 km / 26.8 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Windhoek offers 150 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers. This Windhoek hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and laptop-compatible safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Ekipa – This restaurant serves breakfast, lunch and dinner.

Kalabar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Centrum – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Skybar – Overlooking the pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Skydiving nearby
  • Ecotours nearby

Spa Services

Breeze has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Steam room in spa
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NAD 250 per person (approximately)
  • Airport shuttle fee: NAD 385 per vehicle (one-way, maximum occupancy 1)
  • Airport shuttle fee per child: NAD 0 (one-way), (up to 6 years old)
  • Self-parking fee: NAD 60 per night
  • Early check-in fee: NAD 250 (subject to availability)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Windhoek
  • Hilton Windhoek
  • Windhoek Hilton
  • Hilton Windhoek Hotel Windhoek
  • Hilton Windhoek Hotel
  • Hilton Windhoek Hotel
  • Hilton Windhoek Windhoek
  • Hilton Windhoek Hotel Windhoek

You should know

  • Hilton Windhoek offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.