Grand Hotel Kiama

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of: WELL Health-Safety Rating (IWBI); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO); CovidClean (Safehotels - global expert).

• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property follows sanitisation practices of CovidClean™ (Safehotels—global expert)
• Property follows sanitisation practices of COVID-19 Guidelines (WHO)
• Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly touched surfaces are cleaned with disinfectant
• Reservation might be required for some facilities on site
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Security system
• Protective clothing is available for guests
• Masks are available for guests
• Mobile key entry is not available
• Debit cards not accepted
• Gloves are available for guests
• Food service has been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is available
• No rollaway/extra beds available
• No cots (infant beds) available
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are not available
• No gap period between guests' stays