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3.5 out of 5

"Kitchen was very good, but we never had our dinner in the nice dinner room but in the breakfast room, disappointment. Bedroom , nice view but we could ... " More

By a verified traveller on Sun 28 Oct 2018

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£64* Per night/room 12 Apr - 13 Apr

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Platinum Palace Boutique Hotel & SPA, you're just a quick walk from Southern Park. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy, body scrubs or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Southern Park and a 4-minute drive from Old Jewish Cemetery
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
  • Pets welcome for a fee

Platinum Palace Boutique Hotel & SPA ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Platinum Palace Boutique Hotel & SPA

Everyone (2)
3 out of 5
Kitchen was very good, but we never had our dinner in the nice dinner room but in the breakfast room, disappointment. Bedroom , nice view but we couldn't open a window, disappointment Nice breakfast Horrible wellness - do not go for a massage- you frees to death and these were no professionals at all

Posted by on 28 Oct 2018

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Comment from Hotel Management

4 Dec 2018 by Platinum Palace

Dear Guest, Thank you very much for sharing your opinion about your stay at the Platinum Palace Hotel. Each remark is extremely valuable to us and affects the improvement of the quality of services provided by us. We invite you to come back and hope that our commitment to improve will be noticeable and pleasantly received. We hope to welcome You again. The Platinum Palace Team

4 out of 5

Nice hotel

Very nice staff especially the two girls on reception who were very helpful and booked trip to auschwitz for us.The only downfall was the mini fridge didn't work properly but it wasent a big issue. And didn't get much sleep on the Saturday nite due to a party going on til 5am which had to be up early for a trip.It's in a very nice quiet location with trams right outside the entrance to hotel there is also a lidl across the road and a shopping centre which is a 10mins walk really enjoyed my stay would definitely return.

Posted by , from ireland on 29 Mar 2018

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Comment from Hotel Management

5 Apr 2018 by Front Office Manager

Dear Suzanne, Thank you for taking time and reviewing Platinum Palace through Expedia. All the comments are very helpful and we will take all of them to consideration. Thank you very much. Looking forward to your coming soon. Warm regards from Wrocław.

Property Features

Platinum Palace Boutique Hotel & SPA offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Platinum Palace Boutique Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

  • 46 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wrocław Partynice Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Platinum Palace Boutique Hotel & SPA offers 46 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Platinum Palace Boutique Hotel & SPA has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, a fitness centre and complimentary bicycles.

  • Free bicycles on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

  • Sauna in spa
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Platinum Palace Boutique Hotel & SPA offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 90.0 per night.

Pet Policy

  • Pets: PLN 100 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PLN 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 100 per person (one-way)
  • Self-parking fee: PLN 80 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Platinum Palace
  • Platinum Palace Hotel
  • Platinum Palace Hotel Wroclaw
  • Platinum Palace Wroclaw
  • Platinum Palace

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.