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Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£156* Per night/room 8 Oct - 9 Oct

Junior Suite Oceanfront Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Oceanfront Premium Level - single occupancy

Bed Count 1 King Bed Maximum Occupancy 1 Max

Superior Room - single occupancy

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Barceló Maya Tropical - All Inclusive's good location gets good marks from our customers. During your stay, you're just a quick walk from Ecopark Kantun Chi. Enjoy features like free breakfast and free self-parking, plus 2 outdoor pools. Built in 2006, this 4-star resort has 478 rooms over 3 floors. Each room includes amenities such as a furnished balcony/patio and an LCD TV.

  • Air-conditioned rooms with furnished balconies or patios, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free uncovered self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, 3 beach bars and a swim-up bar
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to hydrotherapy, Thai massages or body treatments at U SPA
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a health club
  • Guests speak favourably about the location and the overall condition of the property
  • Within a 15-minute walk of Ecopark Kantun Chi and Cenote Cristalino
  • Airport shuttle service available for a fee

Barceló Maya Tropical - All Inclusive ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Barceló Maya Tropical - All Inclusive

4 out of 5

Super Hotel mit wunderschönem Strand

Pros: Strandnähe, Strand und Beach allgemein, Strandbars, Personal
Cons: Gratis Wifi müsste ein Muss sein, Zimmerreinigung kann verbessert werden, Zimmerservice (Bestellungen ins Zimmer) ist zu teuer (pro Teller 150$).
Location: In 20Min in Carma del Playa, in 30Min in Tulum und Xel-Ha, in 90Min in Coba (einzige Pyramide, welche noch besteigbar ist, nicht überfüllt)
Check-In hat problemlos und schnell geklappt. Hatten ein Zimmer im Tropical in Strandnähe im 3ten Stock, somit ideal, wenn man mal kurz zurück musste vom Strand (Hotel ist riesig und sehr weitläufig). Einziger Wehrmutstropfen war, dass es genau gegenüber dem Theater lag und es am Abend relativ laut war (aber halb so schlimm, wir waren eh immer hundemüde). Wir gingen sogar jeweils am Morgen ins Fitness, welches keine Wünsche offen liess. Das ganze Hotel ist sehr gepflegt und wird rund um die Uhr in Stand gehalten. Die Strandbars im Poolbereich lassen keine Wünsche offen und wir genossen unsere Drinks nach einer Runde Poolpolo mit anderen Gästen. Für's Schnorcheln ist der Starndbereich vor dem Tropical am idealsten (kleines Riff mit vielen Fischen). Links davon (vom Hotel aus gesehen Richtung Palace) kann man mit Glück sogar Wasserschildkröten und Stingrays beobachten. Die Preise in den Giftshops etc sind auch nicht überrissen (in Playa del Carmen sind diese sogar noch höher). Lediglich, dass man nicht Bar bezahlen kann, nervt ein wenig. Da wir ein Mietauto hatten, waren wir relativ frei in unseren Bewegungsmöglichkeiten und konnten Zahlreiche Ausflüge nach Lust und Laune machen. Ohne Auto könnte es etwas schwieriger sein, aber da haben andere sicher bessere Erfahrungswerte.

Posted by , from Zürich on 10 Oct 2017

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Comment from Hotel Management

16 Oct 2017 by The Management

Sehr geehrte Ole el Ebookers, Wir haben Ihre Kommentare zu Ihrem kürzlichen Aufenthalt im Barceló Maya Grand Resort erhalten. Das Feedback unserer Gäste ist unerlässlich, um unsere Dienstleistungen zu verbessern und unser Ziel zu erreichen, Ihre Erwartungen zu erfüllen. Wir sind sehr froh, dass Sie alle unsere Dienstleistungen genossen haben. In Bezug auf den Lärm aus dem Theater entschuldigen wir uns für etwaige Unannehmlichkeiten, die die tägliche Show von 21:30 bis 22:30 verursacht haben könnte. Wir hoffen, Sie in naher Zukunft wieder zu haben. Mit freundlichen Grüßen, Das Management

About the Barceló Maya Tropical - All Inclusive

Location Carretera Chetumal - Puerto Juarez, Xpu-Ha, QROO 77750

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and local beverages included
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining availability is limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to on-site clubs
  • On-site live performances

Not included

  • Motorised water sports
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours

  • Kayaking included
  • Access to on-site clubs included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • À la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • Off-site tours not included
  • Dancing classes/lessons included
  • Gratuities included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Minibar (all beverages included)
  • Meals and drinks at companion properties included
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Snorkelling included

Property Features

Barceló Maya Tropical - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Barceló Maya Tropical - All Inclusive, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 4 bars/lounges. This all-inclusive resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 4-star Xpu-Ha resort.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars on the beach
  • 4 bars or lounges
  • 9999 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Outdoor tennis courts -2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (78.7 km / 48.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Barceló Maya Tropical - All Inclusive offers 478 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Stocked minibar (select free items)
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Barceló Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a waterslide and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Health or beauty spa nearby
  • Playground on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, U SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Massages on beach
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

An airport shuttle service (surcharge) is available on request.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve on-site parking. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast and through room service.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 123 per vehicle (one-way)
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-in fee: USD 100 for check-in between 12:30 AM and noon
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló Maya Tropical All Inclusive All-inclusive property
  • Barceló Maya Tropical All Inclusive
  • Barcelo Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical Xpu-Ha
  • Barcelo Tropical
  • Barcelo Tropical Maya
  • Maya Tropical
  • Maya Tropical Barcelo
  • Tropical Barcelo
  • Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
  • Barcelo Maya Tropical All Inclusive Hotel
  • Barceló Maya Tropical All Inclusive Xpu-Ha
  • Barcelo Maya Tropical All Inclusive
  • Barceló Maya Tropical Xpu-Ha
  • Barceló Maya Tropical Inclusi
  • Barceló Maya Tropical - All Inclusive Xpu-Ha
  • Barceló Maya Tropical - All Inclusive All-inclusive property

You should know

  • Barceló Maya Tropical - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.