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Privileged Romance

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Privileged Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room Single

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Privileged Deluxe

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Catalonia Royal Tulum - Adults Only All Inclusive. During your stay, you'll be within walking distance of Ecopark Kantun Chi. You'll find features such as free WiFi in public areas and free valet parking, plus 9 restaurants. Built in 2000, this 4-star resort has 288 rooms over 3 floors. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, MP3 docking stations and 24-hour room service
  • Free WiFi
  • Free valet parking
  • Grab something to eat at one of the 9 restaurants, or stop for a drink at one of the 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with deep-tissue massages, body treatments or body wraps at Alegria Spa
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the restaurant and the location
  • Just a 2-minute drive from Xpu-ha Beach and a few minutes from Ecopark Kantun Chi

Catalonia Royal Tulum - Adults Only All Inclusive ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Catalonia Royal Tulum - Adults Only All Inclusive

Everyone (1)
1 out of 5

Überteuertes Hotel

Das Preis/Leistungs-Verhältnis ist sehr schlecht. Für das Hotel haben wir sehr viel bezahlt und auch die „priviledget“ Option gebucht, da wir damit in einem anderen Hotel gute Erfahrungen gemacht haben. Hoer lohnt sich das aber keineswegs, weil dieser Teil total überbucht wird und man dann kaum Platz hat am Strand oder im Restaurant. Kurz gesag, wir hätten anderswo die Hälfte bezahlen können und wären besser gefahren als mit diesem Hotel.

Posted by , from Zürich on 13 Feb 2018

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Comment from Hotel Management

17 Feb 2018 by General Manager

Dear Kevin: Thank you for writing to us. We are sorry for not exceeding your expectations about our Resort. It has to be said that our staff is qualified to provide to our guests the highest level of service, reason why most of them return. Likewise, we have a Guest Service which is always willing to listen to our guests and make them spend the best of their stays. Be assure that your comments have been shared with the departments involved in order to improve. Regards, General Manager

About the Catalonia Royal Tulum - Adults Only All Inclusive

Location Carr Cancun Chetumal Km 264 5, Xpu-Ha, QROO 77790

All-inclusive Details

All-inclusive room rates at Catalonia Royal Tulum - Adults Only All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Entertainment

  • On-site live performances

Not included

  • Motorised water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Snorkelling included

Property Features

Some rates at Catalonia Royal Tulum - Adults Only All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Catalonia Royal Tulum - Adults Only All Inclusive offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 9 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi. A fitness centre, a sauna, and spa services are also featured at the eco-friendly Catalonia Royal Tulum - Adults Only All Inclusive. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Xpu-Ha resort.

  • 288 guestrooms or units
  • 3 levels
  • 6 buildings
  • 9 dining venues
  • 5 bars or lounges
  • Built in 2000
  • Deli
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Catalonia Royal Tulum - Adults Only All Inclusive offers 288 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and minibars (stocked with some free items). Rooms open to furnished balconies. Plasma televisions come with premium cable channels. Bathrooms include a shower, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Stocked minibar (select free items)
  • MP3 dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Rauxa – On-site theme restaurant. Reservations are required.

La Palapa – This poolside buffet restaurant serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Adelita – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Terrace Tapas Lounge& Bar – This tapas bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

La Toscana – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Parasailing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site

Spa Services

Alegria Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Catalonia Royal Tulum - Adults Only All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 30 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Catalonia Royal Tulum Adults
  • Catalonia Royal Tulum Adults All Inclusive Xpu-Ha
  • Catalonia Royal Tulum Adults Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Adults Hotel Xpu-Ha
  • Hotel Catalonia Royal Tulum - Adults Only Xpu-Ha
  • Xpu-Ha Catalonia Royal Tulum - Adults Only Hotel
  • Catalonia Royal Tulum Adults Hotel
  • Catalonia Royal Tulum Adults
  • Hotel Catalonia Royal Tulum - Adults Only
  • Catalonia Royal Tulum - Adults Only Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Xpu Ha
  • Catalonia Royal Tulum All Inclusive Adults Hotel Xpu-Ha
  • Catalonia Royal Tulum All Inclusive Adults Hotel
  • Catalonia Royal Tulum All Inclusive Adults Xpu-Ha
  • Catalonia Royal Tulum All Inclusive Adults
  • Hotel Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
  • Xpu-Ha Catalonia Royal Tulum - All Inclusive - Adults Only Hotel
  • Hotel Catalonia Royal Tulum - All Inclusive - Adults Only
  • Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Adults Only
  • Catalonia Royal Tulum
  • Catalonia Royal Tulum All Inclusive Adults
  • Catalonia Royal Tulum All Inclusive Adults Only
  • Catalonia Royal Tulum All Inclusive Adults Xpu-Ha
  • Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Adults Only
  • Catalonia Royal Tulum

You should know

  • Pool access available from 8 AM to 8 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.