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Premium Room

Bed Count 2 Double Beds Maximum Occupancy 3 Max
£144* Per night/room 29 Sep - 30 Sep

Privileged Romance

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privileged Deluxe & Rauxa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privileged Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privileged Deluxe

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the restaurant at Catalonia Royal Tulum - All Inclusive - Adults Only. During your stay, you'll be within walking distance of Xpu-ha Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 9 restaurants. Built in 2000, this 4-star resort has 288 rooms over 3 floors. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, MP3 docking stations and 24-hour room service
  • Free WiFi
  • Free covered valet parking and uncovered self-parking
  • Grab something to eat at one of the 9 restaurants, or stop for a drink at one of the 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with Swedish massages, body wraps or hydrotherapy at Alegria Spa
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the location and the restaurant
  • Just a 2-minute drive from Xpu-ha Beach and a few minutes from Ecopark Kantun Chi

Catalonia Royal Tulum - All Inclusive - Adults Only ratings based on 2 verified reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Catalonia Royal Tulum - All Inclusive - Adults Only

Everyone (1) Family (1)
1 out of 5

Überteuertes Hotel

Das Preis/Leistungs-Verhältnis ist sehr schlecht. Für das Hotel haben wir sehr viel bezahlt und auch die „priviledget“ Option gebucht, da wir damit in einem anderen Hotel gute Erfahrungen gemacht haben. Hoer lohnt sich das aber keineswegs, weil dieser Teil total überbucht wird und man dann kaum Platz hat am Strand oder im Restaurant. Kurz gesag, wir hätten anderswo die Hälfte bezahlen können und wären besser gefahren als mit diesem Hotel.

Posted by , from Zürich on 13 Feb 2018

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Comment from Hotel Management

17 Feb 2018 by General Manager

Dear Kevin: Thank you for writing to us. We are sorry for not exceeding your expectations about our Resort. It has to be said that our staff is qualified to provide to our guests the highest level of service, reason why most of them return. Likewise, we have a Guest Service which is always willing to listen to our guests and make them spend the best of their stays. Be assure that your comments have been shared with the departments involved in order to improve. Regards, General Manager

4 out of 5

Superbe hotel !!!

Très bon hôtel plage magnifique, superbe piscine, la nourriture est bonne, propre avec un personnel très sympathique sauf les animateurs qui nous ont ignoré toute la semaine est-ce que c'est parce que nous sommes Français ??? En tous cas si vous êtes Italiens vous serez les rois du monde tout est fait pour eux avec même un staff d'animateur juste pour eux !!!

Posted by on 5 May 2015

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About the Catalonia Royal Tulum - All Inclusive - Adults Only

Location Carr Cancun Chetumal Km 264 5, Xpu-Ha, QROO 77790

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness
  • Yoga

Entertainment

  • Access to on-site clubs
  • On-site live performances

Not included

  • Motorised water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Kayaking included
  • Access to on-site clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Gratuities included
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Snorkelling included

Property Features

Catalonia Royal Tulum - All Inclusive - Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Catalonia Royal Tulum - All Inclusive - Adults Only offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 9 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a sauna, and spa services are also featured at the eco-friendly Catalonia Royal Tulum - All Inclusive - Adults Only. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Xpu-Ha resort.

  • 288 guestrooms or units
  • 3 levels
  • 6 buildings
  • 9 dining venues
  • 5 bars or lounges
  • Built in 2000
  • Deli
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Catalonia Royal Tulum - All Inclusive - Adults Only offers 288 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and minibars (stocked with some free items). Rooms open to furnished balconies. Plasma televisions come with premium cable channels. Bathrooms include a shower, bathrobes and hairdryers. This Xpu-Ha resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Stocked minibar (select free items)
  • MP3 dock
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

La Selva – This buffet restaurant serves breakfast and dinner.

La Palapa – This poolside buffet restaurant only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Adelita – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Terrace Tapas Lounge& Bar – This tapas bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

La Toscana – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Parasailing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site

Spa Services

Alegria Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Catalonia Royal Tulum - All Inclusive - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Catalonia Royal Tulum Adults
  • Catalonia Royal Tulum Adults All Inclusive Xpu-Ha
  • Catalonia Royal Tulum Adults Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Adults Hotel Xpu-Ha
  • Hotel Catalonia Royal Tulum - Adults Only Xpu-Ha
  • Xpu-Ha Catalonia Royal Tulum - Adults Only Hotel
  • Catalonia Royal Tulum Adults Hotel
  • Catalonia Royal Tulum Adults
  • Hotel Catalonia Royal Tulum - Adults Only
  • Catalonia Royal Tulum - Adults Only Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Xpu Ha
  • Catalonia Royal Tulum All Inclusive Adults Hotel Xpu-Ha
  • Catalonia Royal Tulum All Inclusive Adults Hotel
  • Catalonia Royal Tulum All Inclusive Adults Xpu-Ha
  • Catalonia Royal Tulum All Inclusive Adults
  • Hotel Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
  • Xpu-Ha Catalonia Royal Tulum - All Inclusive - Adults Only Hotel
  • Hotel Catalonia Royal Tulum - All Inclusive - Adults Only
  • Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Adults Only
  • Catalonia Royal Tulum
  • Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
  • Catalonia Royal Tulum All Inclusive Adults
  • Catalonia Royal Tulum All Inclusive Adults Only
  • Catalonia Royal Tulum All Inclusive Adults Xpu-Ha
  • Catalonia Royal Tulum - All Inclusive - Adults Only Xpu-Ha
  • Catalonia Royal Tulum Adults Only All Inclusive
  • Catalonia Royal Tulum Adults Only
  • Catalonia Royal Tulum

You should know

  • Pool access available from 8 AM to 8 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.