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Family Suite, 1 King Bed (Jungle Suite with Plunge Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£530* Per night/room 28 Sep - 29 Sep

Villa (Yum-Ha Private Villa)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Presidential Bungalow

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rooftop Wellness Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Villa (Pool)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Room, Multiple Beds (Jungle Suite with Plunge Pool)

Bed Count 3 Double Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Esencia. During your stay, you'll be within walking distance of Xpu-ha Beach. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools. This 5-star resort has 45 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a memory foam bed in each room.

  • Air-conditioned rooms with memory foam beds, iPod docking stations and 24-hour room service
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with garden views, stop by Beefbar Restaurant, one of the property's 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to Swedish massages, body treatments or hydrotherapy at Esencia Spa
  • Services include babysitting, a kids' club and a lifeguard on site
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • 14 minutes by foot from Xpu-ha Beach and a 3-minute drive from Ecopark Kantun Chi
  • Airport, ferry terminal and cruise terminal shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Esencia, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A beach bar and A bar/lounge. Public spaces have free WiFi and wired Internet. This Art Deco resort also offers a kids' pool, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available. A complete renovation of Hotel Esencia was completed in February 2020. This 5-star Xpu-Ha resort is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • 16 buildings
  • 3 dining venues
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (80.9 km / 50.3 mi)
  • Property shuttles: Airport shuttle, cruise terminal shuttle, ferry terminal shuttle, and theme park shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Esencia offers 45 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Xpu-Ha resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in February 2020.

  • Memory foam beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Beefbar Restaurant – Overlooking the garden, this theme restaurant only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Mistura Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Open daily.

Room Service – On-site restaurant. Open 24 hours. Open daily.

Café Esencia – On-site café. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Beach volleyball on site
  • Kayaking on site
  • Swimming nearby
  • Health or beauty spa nearby
  • Water sports equipment
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Esencia Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Casa Maya To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The check-in location differs from the property location. To check in, guests will need to go to Casa Maya
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 1500.0 per night.
  • Cots (infant beds) are available for USD 1500.0 per night.

Pet Policy

  • Pets: USD 2500 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 990 and USD 1770 for adults, and USD 550 and USD 990 for children (approximately)
  • Airport shuttle fee: USD 3850 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 3850 (one-way), (up to 11 years old)
  • Pet fee: USD 2500 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 1500.0 per night
  • Rollaway bed fee: USD 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Esencia Hotel Xpu-Ha
  • Esencia Xpu-Ha
  • Esencia Hotel Playa Del Carmen
  • Esencia Hotel Playa Del Carmen
  • Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
  • Esencia Hotel
  • Hotel Esencia Xpu-Ha
  • Esencia Hotel Solidaridad
  • Esencia Solidaridad
  • Hotel Esencia Riviera Maya
  • Hotel Esencia Resort
  • Hotel Esencia Xpu-Ha
  • Hotel Esencia Resort Xpu-Ha

You should know

  • Hotel Esencia offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.