5 Jun 2023 by Hotel Costa Calero Thalasso & Spa team
Dear Patrick, We are grateful you shared your comments with us. Thank you for your trust in our hotel and for continuing to choose us for your stay in Lanzarote. We are glad you enjoyed your visit and we look forward to seeing you again very soon!
7 Jun 2019 by Hotel Costa Calero Thalasso & Spa Team
Dear guest, Thank you for your kind review! We are delighted that you had a nice holiday with us. We look forward to your next visit! Best regards,
22 May 2023 by Hotel Costa Calero Thalasso & Spa team
Lieber Mlrjana,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es tut uns leid zu hören, dass Sie unser Hotel als "veraltet" empfunden haben, was überraschend ist, da wir erst kürzlich digitale Fortschritte gemacht haben und die Zimmer renoviert wurden.Wir entschuldigen uns für alle Unannehmlichkeiten, die Ihren Aufenthalt in unserem Hotel beeinträchtigt haben könnten. Wir würden uns freuen, wenn Sie sich mit uns in Verbindung setzen würden, um uns mitzuteilen, wie wir uns verbessern können.Wir wünschen Ihnen eine schöne Woche!
25 Oct 2020 by Thank you
Dear Bart thank you very much for your comment. We are happy to hear that you enjoyed your stay and hope to welcome you back very soon
The following facilities or services will be unavailable from December 11 2023 to December 17 2023 (dates subject to change):
All-inclusive room rates at Costa Calero Hotel Thalasso & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Costa Calero Hotel Thalasso & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Costa Calero Hotel Thalasso & Spa offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Spa services, a terrace, and a free kid's club are also featured at the business-friendly Costa Calero Hotel Thalasso & Spa. Free self parking is available. This 4-star Yaiza hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Costa Calero Hotel Thalasso & Spa offers 340 air-conditioned accommodations with a hairdryer and blackout curtains. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
La Magdalena – This buffet restaurant specialises in international cuisine.
Oyambre – Overlooking the pool, this buffet restaurant specialises in international cuisine and only serves lunch. Open daily.
Puerto Chico – Overlooking the pool, this bar only serves light fare. Open daily.
Mouro – This piano bar overlooks the ocean and pool. Open daily.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
Children aged under 14 years old are not allowed in the fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.