10 Sep 2019 by The Management.
Dear guest, thank you for your rating and your words. We hope to welcome you again soon. Best regards.
26 May 2019 by The Management
Thank you for rating us.
11 Apr 2019 by The Management.
Dear guest, thank you for gicing us your feedback. We really do appreciate your comments about the reception as well as the pool areas or the luxury found at the complex. We really take your constructive feedback about the gastronomy into account, since our main target is to improve every season, even if the general feedback use to be positive regarding this matter. Best regards.
14 Jan 2019 by The Management.
Dear guest, thank you for the feedback given. We are glad to read you have been so satisfied with the hotel. We hope to welcome you again soon. Best regards.
2 Jan 2019 by The Management.
Dear guest, thank you for giving us your rating! We hope to welcome you again soon. Best regards.
17 Dec 2018 by The Management.
Dear guest, thank you for giving us your rating. It would be a pleasure to welcome you again soon.
31 Oct 2018 by The Management.
Dear guest, thank you for your time to share your rating. We hope to welcome you again. Best regards.
10 Apr 2018 by The Management.
Dear guest, thank you very much for giving us some feedback. Your words are very appreciated, we take it as a constructive feedback that will help us to improve in the future. We hope to see you again soon. Best regards.
7 Dec 2017 by H10 Rubicon Palace
Thank you for the feedback regarding the recent holiday with us. We are glad to read that you have appreciated the surroundings and janubio restaurant. We are sorry to read that you found some of the staff no friendly, as our weekly questionnaires show that exactly the staff is one of the greatest things about our Hotel. We hope to see you soon again in order to provide a pleasant holiday and we hope to gain a higher rating next time! Kindest regards The Management
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
All-inclusive room rates at H10 Rubicón Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at H10 Rubicón Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Rubicón Palace offers its guests a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A kids' pool, a fitness centre, and a terrace are also featured at the luxury H10 Rubicón Palace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Yaiza hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Limited onsite parking
H10 Rubicón Palace offers 593 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Yaiza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Janubio – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tabaiba – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Sakura – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Dolce Vita – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Despacio Thalasso Centre has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.