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4.1 out of 5

"Great location....close to the beach and the marina. We paid for deluxe after reading the reviews and the food in the restaurant was great. Good varie ... " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

Hesperia Playa Dorada's quiet location gets high marks from our customers. During your stay, you're just a quick walk from Dorada Beach. Features include free WiFi in public areas and free self-parking, plus 5 outdoor pools. This 4-star hotel has 465 rooms over 3 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, flat-screen TVs and pillow menu
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Papagayo
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 5 outdoor pools or soak in the spa tub
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Dorada Beach and a 3-minute drive from Marina Rubicon

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£110* Per night/room 24 Oct - 25 Oct

Double Room, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hesperia Playa Dorada ratings based on 22 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hesperia Playa Dorada

Everyone (12) Couples (8) Family (1) Friends (1)
4 out of 5
Had a very pleasant 10 day stay ( deluxe area ) end of March. This is appropriately graded a 4 star and definately not a 5 star hotel / resort. Exceptionally friendly and helpful staff particularly in resturaunt. Very noisy ' entertainment' coming all day from adjacent hotel.

Posted by on 6 Apr 2019

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Comment from Hotel Management

7 Apr 2019 by Guest Service Department

Dear by djr on, Thank you very much for having choosen our hotel Hesperia Playa Dorada for your holidays. It is a pleasure to know that you have enjoyed your stay and all our services. Thank you for your kindly words about the restaurant staff. Kind regards, Guest Service Department

5 out of 5
Location was great food very good need more staff in Deluxe restaurant was very busy staff were run off feet would definitely recommend Hotel and will stay again

Posted by on 19 Mar 2019

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Comment from Hotel Management

19 Mar 2019 by Guest Service Department.

Dear guest, Thank you very much for having chosen Hesperia Lanzarote Playa Dorada for spending some days of your holidays and also for the time you took to write this excellent review. It is a real pleasure to know that you enjoyed your stay with us. Hopefully we can welcome you very soon in our facilities. Greetings from Lanzarote.

5 out of 5

Posted by on 12 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Departamento de Atención al Cliente

Estimado huésped, Nos gustaría agradecerle el hecho de haber elegido el Hesperia Lanzarote Playa Dorada y por haberse tomado su tiempo en compartir esta excelente puntuación. Es un placer saber que ha disfrutado de sus días con nosotros en Playa Blanca. Esperamos poder recibirles de nuevo muy pronto. Saludos desde Lanzarote.

3 out of 5
Day 1 I was told there were no double beds and they had pushed two twins together. They offered me a room switch the following day and to come after 3pm tomorrow to change. On day 2 I went to the desk to change rooms and was told because I hadn’t come earlier to confirm this was the action I wanted to take they had allocated my room to someone else. After a long argument about it not being properly explained to me that I had to come early to confirm, I was eventually given a room with a king bed which seemed fair enough although I shouldn’t have had to argue with reception staff for ten minutes to achieve this. The new room was initially fine but after a day our room key randomly stopped working and it took two trips to reception to resolve this. A day later our room lock malfunctioned entirely and an engineer had to come out to replace the whole thing. Day 5 our keys malfunctioned again which required the attention of the engineer again and multiple reception visits. Despite all out troubles, no compensation offers were made by any of the staff. I rate my stay average as, despite the facility troubles, the food and our overall holiday experience was good.

Posted by , from Newcastle on 13 Oct 2018

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Comment from Hotel Management

13 Oct 2018 by Guest Service Department

Dear Michael, thank you for having chosen Hesperia Lanzarote Playa Dorada and for the time you took to share this comment with us, so we can keep in mind your opinion to try to improve our daily work. We do regret to hear about your experience at the recepcion which we will ensure to address with our management team and place an improvement action towards the situation if necessary. We would like to thank you also for your excellent comments about our gastronomy . Sunny greetings from Lanzarote, Guest service department

4 out of 5
Great location....close to the beach and the marina. We paid for deluxe after reading the reviews and the food in the restaurant was great. Good variety, even for us two vegetarians. The staff at reception were always really friendly, helpful and attentive. The dining staff were polite on the whole, but we found some of them weren’t very attentive and in some cases a bit rude. The dining room was never full and on some nights we were left waiting for drinks. Tables of large groups of people seemed to be better served than couples.

Posted by on 18 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Guest service department

Dear Guest, Thank you for rating your stay with us. we are happy to hear that yuo have been pleased with our gastronomy offer. We regret the mishap with the service at the restaurant. We will ensure to share your comments with our management team whom shall be happy to address accordingly. Sunny greetings,

4 out of 5

Great location

Great location for the best of everything in Playa blanca. Staff very friendly excellent customer care

Posted by on 3 May 2018

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Comment from Hotel Management

7 May 2018 by Guest Service Department

Dear guest, thank you for having chosen Hesperia Lanzarote Playa Dorada and for having taken the time to write this review. Hopefully we can wellcome you very soon again. Best regards,

4 out of 5

Good value & location

Pros: Good location & helpful staff
Cons: Bathroom updated - no issues, but separate toilet (with bidet) and bathroom.
Location: Great location - on the seafront. Easy walk to Marina or restaurants.
Chose this hotel as the one we had stayed at previously had doubled in price and was twice the price of the Hisperia. Friendly and helpful welcome, with a glass of cava which was a nice touch. We also found the rest of the staff very friendly throughout our 5 night stay. Stayed in a standard room - large room with a huge bed and plenty of storage space as well as a fridge. Bathroom was perhaps a little dated. The room was cleaned daily. Toiletries were a little limited for a 4* hotel (shower gel in a dispenser plus soap and a sponge), so could be something to think about if you rely on hotel provisions. There was a decent hairdryer in the bathroom. As others have mentioned, you have to pay a 20 euro (refundable) deposit for the beach towel - doesn’t seem a bad idea, as it seems to work well in preventing people leaving towels on sunbeds all day and not using them! There were extra charges for the gym and indoor pool – perhaps one complimentary visit would be a good idea? There were also extra charges (3 euro per day) for the safety deposit box, which is a personal gripe of mine but happens in a lot of hotels – as least it was a large safe that could accommodate tablets etc. Our stay included half board (there isn’t an option for B&B) at the Papagayo restaurant. Breakfast was good and on our last day we were able to access at 7.30am which was helpful. We only ate in the restaurant on the first evening, the food was ok, there was enough choice including a station

Posted by on 25 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Guest Service Department

Dear Customer, Thank you for leaving a feedback about your recent experience. We are happy to hear that your experience has been satisfactory. We look into the cons points with the management team in order find a solution for the nearest future. We look forward to welcoming you back o our hotel in a not so distant future. Sunny greetings,

4 out of 5

Hesperia hotel

Pros: Location
Cons: Give guests a one day pass to use the wellness room
Location: Turn left out the back of hotel onto promenade which takes 15 mins to get to marina. Turn right along promenade takes you to a lovely beach.
Great location close to Marina. Hotel right on the promenade and close to beach. We were given a quiet room end block facing the pool with afternoon sun. Staff very helpful. Breakfast has everything you require, fresh smoothies and milk shakes, fresh fruit, cooked food, nice breads. Evening meal can be quite repetitive as buffets are. Fresh cooked meats, fish, prawns. Don’t have pizza they are bought in warmed under the grill which only heats the top, the bottom of pizza doesn’t get cooked. Overall nice hotel with friendly staff.

Posted by , from Middlesbrough England on 27 Feb 2018

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Comment from Hotel Management

21 Mar 2018 by Guest Service Department

Dear Christine , Thank you very much to review our hotel Hesperia Playa Dorada and for choosing us to enjoy your holidays. We are happy that you appreciate staff , breakfast and our amazing location near to one of the famous beach of Lanzarote and the center of Playa Blanca. We are sorry if you found the dinners repetitive but we would like to inform you that we are working seriously, on it.. We appreciate your opinion , because , it is our work tool to improve . Hoping to welcome you personally for your next stay with us we remain at your disposal in our email of guest service: gs.hhplayadorada@nh-hotels.com Kind regards, Guest Service Department.

5 out of 5

A rest and sunshine after busy Christmas

I had been to Lanzarote twice before but not Playa Blanca, and loved it. We decided on playa Dorado Hesperia hotel to be on the beach and have a heated pool. We had de luxe status and arrived to a glass of bubbly, efficient check in and then shown to the room which was spacious and overlooking the pool and the sea.A beautiful sunset was our first sight. The hotel exceeded our expectations. The food was wonderful, so much variety and always fresh. The staff were very helpful and courteous.The room was cleaned thoroughly every day. The towelling robes were useful for my morning swim, temperatures being cooler. Pool towel hire worked well with a card system. Drinks were very reasonably priced and a glass of wine came in a very generous size. There was lots of open space in and around the hotel with comfortable seating and a VIP room for de luxe customers where we could have late breakfast or just relax. I'm not sure this bit of elitism is necessary, the hotel is good enough to provide the same facilities for everyone but maybe it's a sign of the times.

Posted by , from Nottingham on 12 Jan 2018

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Comment from Hotel Management

13 Feb 2018 by Guest service department

Dear Guest, Thank you for your comments. We are quite happy to hear that you have enjoyed your holidays with us. We couldn’t be more grateful for such a great score. We look forward to welcoming you back in the near future. Please do not hesitate to contact us for further assistance. Guest service department

4 out of 5

Stayed 28/12/17 - 4/01/2018

Pros: Location
Cons: Room cleaning
Location: Lots of restaurants Bars entertainment Marina is beautiful
Great location hotel good food good facilities good would stay again

Posted by , from cheshire on 5 Jan 2018

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Comment from Hotel Management

15 Feb 2018 by Guest service department

Dear Guest, Thank you for leaving us your feedback about your recent experience. We are happy to hear that you have had a satisfying experience with us and you may consider returning to our hotel. We will ensure to review your whole experience with our management as to provide with a more pleasant experience on your next trip to our hotel. Please do not hesitate to contact us directly for any assistance in a future stay. Guest service department

All-inclusive Details

All-inclusive room rates at Hesperia Playa Dorada are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Not included

  • Airport transfers
  • Gratuities

  • All meals served buffet style
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at Hesperia Playa Dorada are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hesperia Playa Dorada offers its guests 5 the outdoor swimming pools, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A kids' pool, a nightclub, and a fitness centre are also featured at the family-friendly Hesperia Playa Dorada. Self parking is free. This 4-star Yaiza hotel is smoke free.

  • 465 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools -5
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Arrecife (ACE-Lanzarote) (28.6 km / 17.8 mi)
  • Parking: Free self parking

Room Amenities

Hesperia Playa Dorada offers 465 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a bath and a bidet. This Yaiza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Down blanket
  • Pillow options
  • Bathtub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Papagayo – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Palapa – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.

Vulcano – This bar only serves dinner. Open daily.

Nearby Activities

5 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Cave exploring nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hesperia Dorada
  • Hesperia Dorada Hotel
  • Hesperia Dorada Hotel Playa
  • Hesperia Playa
  • Hesperia Lanzarote Playa Dorada Hotel Yaiza
  • Playa Dorada Hesperia
  • Hesperia Playa Dorada Hotel Yaiza
  • Hesperia Playa Dorada Hotel
  • Hesperia Playa Dorada Yaiza
  • Hesperia Lanzarote Playa Dorada Hotel
  • Hesperia Lanzarote Playa Dorada Yaiza
  • Hesperia Playa Dorada Yaiza
  • Hesperia Playa Dorada Hotel Yaiza

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.