- Liked: Cleanliness, amenities, property conditions & facilities
I read the reviews for this property first, as everybody does. But prefer to make our own mind up once we've decided on where we are going to. I travelled here with my partner. First impressions were good. The hotel is a little dated in places but they are in the process of improving. The reception staff were excellent when we checked in, very welcoming, and informative. The hotel is right on the front with walks along the paseo either to the marina or Playa Blanca resort, which is only small, but everything needed is there. The pool areas are immaculate and clean and manned by life guards at all times. The restaurant is clean and quality of food is good, some things need warming up a little, but there is a microwave. The waiting on staff are all pleasant and helpful. Now the bad news, some of the staff are very rude and stern especially the bar staff! They try and avoid eye contact so they don't have to serve you or just point blank ignore you. We stood at the bar a few times for over 10 mins before getting served! As we were paying, this irritated us, The exception is the bald guy who does waiter service in the main area, he is so polite and helpful, always has a smile on his face. Also the price of the drinks changes each time you order, and the measures are shocking! Different sized glasses, very inaccurate. Also there is a man who works on the deluxe reception desk, he won't give you the time of day, very off with me when I asked the simplest of questions!!