"Lovely staff, spotless room. Only tiny moan, hairdryer not very good, glad I'd taken my travel one " More
18 Sep 2018 by SubdirNatura
Dear Gayn, First of all, We would like to thank you for the time it has taken to write some notes regarding our establishment. It is a pleasure for us to know that you have not only enjoyed the facilities of the hotel, but also the service and treatment received by the staff. We want you to know, that we will share your appreciation with the hotel staff, so that they know that their effort and work has been worthwhile. Regarding the hairdryer, for your next bookings, please advise the reception desk about any issues in the room so our maintenance can chek everything in order to make improvements. Once more, thank you for taking the time to send us your comment. We hope to see you again in the near future. Best regards The Management
1 Jul 2019 by Sensimar Natura Palace
Dear "Anonymous", thank you for taking the time to rate us so positively. We are very grateful for your input. Best regards, Management Hotel Natura Palace
Hipotels Natura Palace - Adults only offers its guests 2 outdoor swimming pools, an outdoor tennis court, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A free manager's reception is offered. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the eco-friendly Hipotels Natura Palace - Adults only. Free self parking is available. This 4-star Yaiza hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Hipotels Natura Palace - Adults only offers 269 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception on selected days.
Hipotels Natura Palace - Adults only has a restaurant serving breakfast and dinner.
An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
