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4.1 out of 5

"Lovely staff, spotless room. Only tiny moan, hairdryer not very good, glad I'd taken my travel one " More

By a verified traveller on Sun 16 Sep 2018

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Economy Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£101* Per night/room 18 Sep - 19 Sep

Double Room Single Use, Balcony, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Economy Triple Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the convenient parking at Hipotels Natura Palace - Adults only. During your stay, you're just a quick walk from Aqualava Water Park. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the proximity to shopping and the local sightseeing
  • Within a 15-minute walk of Aqualava Water Park and Playa Pechiguera

Hipotels Natura Palace - Adults only ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hipotels Natura Palace - Adults only

Everyone (4) Couples (5)
5 out of 5

Posted by on 19 Jul 2022

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4 out of 5
Lovely staff, spotless room. Only tiny moan, hairdryer not very good, glad I'd taken my travel one

Posted by , from Warwickshire on 16 Sep 2018

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Comment from Hotel Management

18 Sep 2018 by SubdirNatura

Dear Gayn, First of all, We would like to thank you for the time it has taken to write some notes regarding our establishment. It is a pleasure for us to know that you have not only enjoyed the facilities of the hotel, but also the service and treatment received by the staff. We want you to know, that we will share your appreciation with the hotel staff, so that they know that their effort and work has been worthwhile. Regarding the hairdryer, for your next bookings, please advise the reception desk about any issues in the room so our maintenance can chek everything in order to make improvements. Once more, thank you for taking the time to send us your comment. We hope to see you again in the near future. Best regards The Management

4 out of 5

recharging

hotel met all expectations pleasant and welcoming perfect for a week of leisure and a little viewing of sights

Posted by on 25 Dec 2015

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5 out of 5

Posted by on 25 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Sensimar Natura Palace

Dear "Anonymous", thank you for taking the time to rate us so positively. We are very grateful for your input. Best regards, Management Hotel Natura Palace

4 out of 5

Very attentive staff

Food was so far good. Rating for food 3. Very attentive staff. Hotel area very well maintained.

Posted by on 23 Aug 2017

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4 out of 5

Excelentes Hotel!!

Pros: Frühstück, Personal, Pools
Cons: Sauberkeit um Zimmer, Klimaanlage, und location des Hotels
Location: In der Nähe des Hotels gibt es verschiedene Restaurants und einkaufsmöglichkeiten
Frühstücks buffet ist sehr gross, grosse auswahl, sehr lecker!! Das Zimmer war ok! Genug platz... Aber klimaanlage funktioniert zu wenig, und wenn man einen Ventilator braucht muss man einen mieten!! Sauberkeit könnte besser sein! Pool ist super mega sauber und genug sonnen liegen!! Personal sehr freundlich und anwesend. Der Strand ist zu Fuss in etwa 15 Minuten erreichbar. DiesesHotel ist absolut weiter zu empfehlen. Man kann gut entspannen.

Posted by , from Switzerland on 8 Oct 2016

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2 out of 5

Erholsamer Urlaub im gepflegten Hotel

Den Aufenthalt im Hotel habe ich sehr genossen. Zwar ist das Natura Palace etwas außerhalb des Ortszentrums und auch vom nächsten Strand, da wir jedoch einen Mietwagen hatten, war deren Erreichbarkeit kein Problem. Die Zimmer , vor allem das Bad sind etwas in die Jahre gekommen. Allerdings entschädigt der Blick vom Balkon. Achtung: Wir hatten in den ersten beiden Nächten das Zimmer 1102, mit Blick auf die Lieferantenzufahrt und die Straße. Erst nach nachdrücklicher Beschwerde wurde ein Zimmerwechsel erm.

Posted by on 1 Mar 2016

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4 out of 5

Angenehmer Urlaub

Sehr nettes Personal. An der Rezeption herrschte bei An- und Abreise eine gewisse Ungeduld, hervorgerufen durch zu lange Wartezeiten.

Posted by on 19 Nov 2015

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5 out of 5

Angenehmer Aufenthalt

Schönes, großzügiges Hotel. Schöne, großzügige Außenanlagen. Frühstücksbüffet XXL, super Auswahl. Leider war WLAN nur in der Lobby gratis. Gegen Aufpreis von 20 Euro für eine Woche klappst überall. Aber kein Problem. Sehr empfehlenswertes Hotel.

Posted by on 26 May 2015

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About the Hipotels Natura Palace - Adults only

Location Urbanización Montaña Roja, s/n, Yaiza, Lanzarote 35570

Property Features

Hipotels Natura Palace - Adults only offers its guests 2 outdoor swimming pools, an outdoor tennis court, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A free manager's reception is offered. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the eco-friendly Hipotels Natura Palace - Adults only. Free self parking is available. This 4-star Yaiza hotel is smoke free.

  • 269 guestrooms or units
  • 4 levels
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hipotels Natura Palace - Adults only offers 269 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on selected days.

Hipotels Natura Palace - Adults only has a restaurant serving breakfast and dinner.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Volleyball on site
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Minimum guest age is 16
  • Caters to adults only
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14.3 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hipotels Natura Yaiza
  • Hipotels Natura Palace Hotel
  • Hipotels Natura Palace Hotel Yaiza
  • Hipotels Natura Palace Yaiza
  • Natura Palace
  • Hipotels Natura Palace - Adults only Hotel
  • Hipotels Natura Palace - Adults only Yaiza
  • Hipotels Natura Palace - Adults only Hotel Yaiza

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Travelife
  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.