28 Oct 2019 by Jardines del Sol Team
Thank you for taking the time to let us know about your recent holiday at Jardines del Sol. As a team, we value your comments and suggestions to help us continue creating a home from home experience with many more offers and activities to choose from. We look forward to seeing you again in the very near future. Kind regards,
25 Jul 2019 by Jardines del Sol Team
Thank you for choosing to stay with us at Jardines del Sol. It is such a pleasure to know that our team have made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience. We look forward to welcoming you back at our resort soon with many more offers and activities to choose from. Warmest regards,
29 Feb 2020 by Jardines del Sol Team
Danke dafür, dass Sie sich zu einem Aufenthalt im Jardines del Sol entschlossen haben. Es freut uns sehr zu erfahren, daß unser Team Ihren Aufenthalt unvergesslich gemacht hat. Wir kümmern uns um Ihr Wohlbefinden und sind zu jeder Zeit gerne für Sie und Ihre Anliegen da. Wir freuen uns darauf, Sie schon bald wieder in unserem Resort mit noch mehr Angeboten und Aktivitäten begrüßen zu dürfen. Mit besten Grüßen,
This property is undergoing renovations from 27 April 2021 to 31 December 2021 (completion date subject to change).
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Jardines del Sol by Diamond Resorts offers its guests an outdoor pool and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the family-friendly Jardines del Sol by Diamond Resorts. Self parking is free. Smoking is allowed in designated areas at this 4-star Yaiza aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Jardines del Sol by Diamond Resorts offers 53 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers. This Yaiza aparthotel provides complimentary wireless Internet access.
BAILY BAR 2 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A printed booking confirmation must be presented at check-in.
Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve sofa beds. This property accepts credit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Sanitary Protocol (UNPLV - France).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.