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4.2 out of 5

"Had a great stay, everything was good. Food, accomodation, entertainment. The only comment I would make is that you have to go outside main building t ... " More

By a verified traveller on Mon 14 May 2018

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Hotel Description

Sandos Papagayo Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Marina Rubicon. Features include free breakfast, free WiFi in public areas and free self-parking. This 4-star resort has 488 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Treat yourself to massages or facials at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and a steam room
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by car from Marina Rubicon and 7 minutes from Playa Blanca
  • Airport and local-area shuttle service available for a fee

Elite Double Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Superior Single Room, Sea View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Superior Triple Room (3 Adults)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Quadruple Room (2 + 2)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Elite Triple Room, Sea View (2 Adults and 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Sandos Papagayo Hotel ratings based on 20 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandos Papagayo Hotel

Everyone (11) Couples (5) Family (4)
5 out of 5

Posted by on 26 Dec 2019

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Comment from Hotel Management

28 Dec 2019 by SandosPapagayo

Dear guests, We are happy to know that you spent a pleasant holiday. We thank you for choosing this hotel and send you our best regards. The Management

4 out of 5

Posted by on 28 Jun 2019

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Comment from Hotel Management

2 Jul 2019 by SandosPapagayo

Dear guests, We are happy to know that you spent a pleasant holiday. We thank you for choosing this hotel and send you our best regards. Carlos Vera. Assistant Manager

5 out of 5
Had a great stay, everything was good. Food, accomodation, entertainment. The only comment I would make is that you have to go outside main building to get to the rooms in a separate block, and at night when it's cold or raining its not pleasant. Otherwise top marks.

Posted by , from London on 14 May 2018

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Comment from Hotel Management

16 May 2018 by Sandos Papagayo

Dear Madelline, On behalf of the Management and all the staff, we would like to thank you for all your nice comments about this hotel and our service. We are glad to know that you spent a pleasant holiday and it would be an honor for us to be able to welcoming you again in the near future. Once again, thank you for sharing a review and for your kind words commending Sandos Papagayo Beach Resort. Yours sincerely, Carlos Vera Assistant Manager

5 out of 5

Great hotel !

Pros: Everything,
Cons: Nothing.
The location of the hotel is about 30 mins private transfer from the airport. It is situated by the sea about 15 mins pleasant walk to the Rubicon and a further 15 mins to playa Blanca harbour. The beach is not particularly nice, however, the vista, with beautiful sunsets make up for that. The hotel it’s self is clean, modern, comfortable and provides everything one would need. We upgraded to the RE and thought it was worth the upgrade!.. the sea view rooms were lovely - spacious, clean, with a good range of toiletries. Having the use of your own RE restaurant for breakfast and dinner was great (it didn’t have a canteen feeling as some can). Being RE means you get top quality alcohol - self serve premium brands spirits and mixers in the RE bars. The RE wine was also very nice. Overall, I would definitely recommend and return without hesitation.

Posted by , from derbyshire on 28 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by Sandos Papagayo

Dear liz, We would like to express our gratefulness for all your nice words commending our hotel. We are very happy to know that the hotel fully met your expectations and that you spent a fantastic holiday with us. We are already looking forward to welcoming you again in the near future. Yours Sincerely, Carlos Vera Assistant Manager

5 out of 5

Lovely hotel

Lovely hotel. Rooms and beds very comfortable. Staff very helpful. Sandy beaches within a short walk and Marina Rubicon and Playa Blanca (nearest towns) also close by and within walking distance. Free bus available from the hotel on a regular basis.

Posted by on 9 Feb 2018

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Comment from Hotel Management

10 Feb 2018 by Sandos Papagayo

Dear guests, We are happy to know that you spent a pleasant holiday. We thank you for choosing this hotel and send you our best regards. Carlos Vera. Assistant Manager

4 out of 5

overall a nice hotel but too big for my taste

Cons: stocking Pernod or Ricard which happen to be the only spirits I sometimes drink
overall the experience was very nice with the exception of one or two things namely the turn down service didn't happen on the last night. couldn't believe that a hotel of this size don't stock either Pernod or Ricard as part of there stock list

Posted by on 19 Dec 2017

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Comment from Hotel Management

24 Dec 2017 by Sandos Papagayo

Dear guests, We are happy to know that you spent a pleasant holiday. We appreciate your comments and remarks and thank you for the trust you have placed on us. We thank you for choosing this hotel and send you our best regards.We look forward to welcome you again. Best Regards, Carlos Vera Assistant Manager

4 out of 5

Large complex with good facilities.

Really enjoyed our stay, large clean family room any issues attended to promptly. Excellent food choice and quality . Free regular bus into Playa Blanca. Wished we had longer

Posted by , from Manchester on 9 Nov 2017

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Comment from Hotel Management

13 Nov 2017 by Sandos Papagayo

Dear Angela, We are happy to know that you spent a pleasant holiday. We thank you for choosing this hotel and send you our best regards. Carlos Vera. Assistant Manager

4 out of 5

Nice hotel but far out of town

Pros: Food-cleanliness-pools-views-
Cons: Staff being bit more friendly and some decent drink options-and decent entertainment
Location: Good beach over the cliff -easy walk from front of hotel
The Sandos is a good relaxing spot -food excellent every day -room very clean due to cleaner being there every day in afternoon -bad points- staff not friendly - drink wasnt great unless you liked beer -cocktails where from a bottle not good and when 11pm came so did bed as there was nothing to do or entertainment after that, also its very close to a good beach well worth the walk 15 mins-hotel has amazing views as its built into cliff edge facing Fuertaventura , over all it was good id be back -

Posted by , from UK on 25 Oct 2017

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Comment from Hotel Management

3 Nov 2017 by Sandos Papagayo

Dear Tommy T on,Thank you very much for sharing your impressions about Sandos Papagayo Beach Resort. Be sure that we take good notes of all your comments. We very much appreciate the opportunity you give us to improve our service. We regret to know that the hotel, in some points, did not correspond with your expectations. Nevertheless, we hope that, overall, you spent a nice holiday. Once again, thank you for your review. Best Regards, Carlos Vera Assistant Manager

4 out of 5
Nice quiet location, close to the papagayo beaches.

Posted by , from Oxford on 14 Oct 2017

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Comment from Hotel Management

3 Nov 2017 by s

Dear Michael, We are happy to know that you spent a pleasant holiday. We thank you for choosing this hotel and send you our best regards. Carlos Vera. Assistant Manager

4 out of 5

Nice hotel on the beach

Pros: Amazing sea views from nearly everywhere
Cons: Evening Entertainment
I really liked this hotel, very spacious and pleasant. I would recommend to take Elite package especially for couples. We had a beautiful room with a full size sea view and enjoyed access to Royal Elite Restaurant and Royal Elite Bars.

Posted by , from London on 11 May 2017

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Comment from Hotel Management

3 Jul 2017 by Sandos Papagayo

Dear Olga,On behalf of the Management and all the staff, we would like to thank you for all your nice comments about this hotel and our service. We are glad to know that you spent a pleasant holiday and it would be an honor for us to be able to welcoming you again in the near future. Once again, thank you for sharing a review and for your kind words commending Sandos Papagayo Beach Resort. Yours sincerely, Carlos Vera Assistant Manager

Renovations + Closures

This property is closed from 23 April 2020 to 15 July 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Sandos Papagayo Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and beverages included

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities

  • Taxes included
  • All meals served buffet style
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Scuba diving lessons not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Snorkelling gear not included
  • Tennis rackets not included
  • Tennis lessons not included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • All on-site activities, facilities and equipment included

Property Features

Some rates at Sandos Papagayo Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Sandos Papagayo Hotel offers its guests a full-service spa, 3 the outdoor swimming pools, an outdoor tennis court, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A kids' pool, a fitness centre, and a sauna are also featured at the family-friendly Sandos Papagayo Hotel. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free. This 4-star Yaiza resort is smoke free.

  • 488 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sandos Papagayo Hotel offers 488 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers. This Yaiza resort provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining
  • Television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Pizzeria Veneto – This restaurant only serves dinner.

Pon Hai Tau – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.

Mexican Grill – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.

International Buffet – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in is available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in is available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Cash Deposit Required
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Papagayo Beach
  • Papagayo Beach Resort Sandos
  • Papagayo Sandos
  • Sandos Papagayo
  • Sandos Papagayo Beach
  • dos Papagayo Inclusive Yaiza
  • Sandos Papagayo Beach Resort Yaiza
  • Sandos Papagayo Beach Yaiza
  • Sandos Papagayo Resort
  • Sandos Papagayo Beach Resort All Inclusive Yaiza
  • Sandos Papagayo Beach Resort All Inclusive Yaiza
  • Sandos Papagayo Beach All Inclusive Yaiza
  • Sandos Papagayo Beach All Inclusive Yaiza
  • Sandos Papagayo Beach Resort - All Inclusive Yaiza
  • Sandos Papagayo Beach Resort All Inclusive
  • Sandos Papagayo Beach All Inclusive
  • Sandos Papagayo Beach Resort
  • Sandos Papagayo All Inclusive
  • Sandos Papagayo
  • Sandos Papagayo Hotel Yaiza
  • Sandos Papagayo Hotel Resort
  • Sandos Papagayo Hotel Resort Yaiza
  • Sandos Papagayo All Inclusive 24 Hours

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.