4.1 out of 5

"The apartment was a very good size, notably very clean and the sofa bed pull out was more than enough for our toddler. The balcony was very long (room ... " More

By a verified traveller on Fri 20 Apr 2018

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Hotel Description

Our customers tell us they enjoy THB Tropical Island's good location. During your stay, you'll be within walking distance of Nuestra Senora del Carmen Square. Enjoy features like free WiFi in public areas and free self-parking, plus 15 outdoor pools. Built in 2003, this 4-star hotel has 414 rooms over 2 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with kitchenettes, deep-soaking bathtubs and LCD TVs
  • Free WiFi
  • Free self-parking
  • The restaurant, 2 poolside bars and bar/lounge offer choices for drinking and dining
  • Splash around at the waterslide or swim in the indoor and 15 outdoor pools
  • Services include luggage storage
  • On-site recreation includes a 24-hour fitness centre and 3 spa tubs
  • Guests speak favourably about the quiet location and the value of their stay
  • Just a 4-minute drive from Aqualava Water Park and 5 minutes from Marina Rubicon

Premium Apartment

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Kids´ football campus & room (2 adults and 2 children)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Kids´ football campus & room (2 adults and 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Premium Apartment (2 Adults + 2 Children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Premium Apartment (2 Adults + 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Premium Apartment (3 Adults + 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

THB Tropical Island ratings based on 21 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for THB Tropical Island

Everyone (16) Family (2)
5 out of 5
Such enthusiastic entertainment team! This hotel exceeded our expectations

Posted by on 19 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by THB Tropical Island

Dear guest, Thank you for choosing the THB Tropical Island for your holiday. Our main goal is to have happy customers and exceed their expectations therefore it is a huge pleasure to know that we have achieved our goal. We hope to have you staying with us again in the near future. Warmest regards.

1 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

26 May 2019 by Subdirector THB Tropical Island

Dear Guest, We are sorry to know that your stay has not been up to your expectactions and we do regret not to have any further information. Best Regards

4 out of 5
Reception service poor. Loved the property though.

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Subdirector THB Tropical Island

Dear guest, Thank you for choosing the THB Tropical Island. We are sorry to read that on this occasion your experience with our reception department has not been the greatest and even though we do not know the exact reason, we will pass them your comment. However, we are happy to know that you loved the property. We hope you will take in consideration to stay again with us being confident that you will leave the hotel with a different opinion also about our reception team. Best Regards

4 out of 5
Good clean. Didn’t get much time to use. But lovely. Lots of swimming pool.

Posted by on 13 Mar 2019

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Comment from Hotel Management

6 May 2019 by Subdirector THB Tropical Island

Dear guest, Thank you very much for sharing your opinion about the THB Tropical Island. Best Regards

5 out of 5
It was fantastic all over. Kid friendly and amazing location

Posted by on 21 Feb 2019

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5 out of 5
Good mattresses (better than any other resort/hotel I've been in) First week was amazing - very quiet, second week (when peak season started) all the noisy drunk Brits came in. The resort seems to have had a recent refurbishment. Everything was in a great state. Sometimes there was more staff than there were guests. rooms were cleaned every day, gardeners were always busy, the pool areas were cleaned regularly, and the checking was adequately manned. We were pleasantly surprised with this resort, but we don't know about the all-inclusive. The gym is in a poor state, so don't expect there to be an actual gym. It is much worse than what the pictures show.

Posted by , from Cambridge, GB on 24 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by Eduard Horrach, 2ndMGR of THB Tropical Island

Dear guest! On behalf of the entire team of THB Tropical Island Resort, I would like to thank you for your kind review of your stay with us. We are working hard trying to make, day by day, the holidays of our guests better. Our main goal is to make your stay THB Hotels as great as we can, as we know that holidays are a special time one keeps in fond memory. We would like to thank your feedback about how you enjoyed our rooms, public facilities and gardens. Our staff makes a great efforts in order to mantain everything spotless. We would also like to emphasize the important investment made in all hotel rooms. We have opted to give it a modern touch, while maintaining the comfort our guests want. Concerning our gardens, we are a company with great ecological awareness and careness of the enviroment. We would like to inform you that we have checked all the points you remarked, in order to avoid same inconvenience in the future and be able to provide an excellent stay to all guests. We are also glad to announce that the company has new and great projects in mind which they will come soon to show all our guests new services and surprises. For that reason, it would be an immense pleasure to have you back in the future. We hope that this stay will persuade you to come to visit us again, so you could enjoy all the new facilities we will set up in the near future. THANK YOU!

5 out of 5

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by THB HOTELS .

Once more thank you very much for making the THB Tropical Island Resort to be your choice when visiting the area. We hope to see you soon with us!

4 out of 5
I had a good experience at THB. Rooms are big and comfortable with all the amenities you need. Instead, I am very unhappy about SPA facilities because the sauna and steam room were not working at all and the stuff was not really willing to provide an adequate explanation. The SPA is a bit old and honestly doesn't reflect the picture posted on the site. All the rest is very good

Posted by , from London on 19 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by THB HOTELS .

Dear Michele, First of all we would like to thank you for choosing THB Tropical Island Resort for your stay. We are working hard trying to make day by day, the holidays of our guests better. That's why your special comments are really important for us. We deeply lament the incident with the Sauna. We would like to inform you that the maintenance service worked very hard to solve it. We are glad to hear you like our complete refurbishment of rooms and facilities and we would love to welcome you back as from next year hoping that you will like the new design of our public areas. All our THB staff will be waiting for you and your family with open arms!

4 out of 5
Pleasant stay. A little bit far from main amenities if poor mobility but taxi service is good & inexpensive.

Posted by , from Derry on 15 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by Eduard Horrach, 2ndMGR of THB Tropical Island

Dear Anne! Thank you very much for bringing us your feelings. We appreciate the trust you have placed on us.As a reminder we would like to inform that we are located 700m walking from Playa Dorada Beach. You will find a promenade plenty of shops, restaurants and bars over there. Thanks to this situation away from noise helps us to offer greater peace of mind to all our guests. Also, the hotel offers a Free Bus Service which stops twice a day at the reception and it leave you just next to the beach. In addition the hotel offers taxi service for 24 hours for the modest price of three euros each way. Taxis take 5 minutes to reach the reception. We hope that this stay will persuade you to come to visit us again, so you could enjoy all the new facilities we will set up in the near future. THANK YOU!

4 out of 5
Great experience, glad to return......................................................

Posted by on 4 Oct 2018

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All-inclusive Details

All-inclusive room rates at THB Tropical Island are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

  • Buffet and à la carte dining
  • All food and beverages included

Property Features

Some rates at THB Tropical Island are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of THB Tropical Island, you'll find 15 the outdoor swimming pools and 3 hot tubs along with a waterslide, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and A bar/lounge. WiFi is free in public spaces. THB Tropical Island also features a garden, beach/pool umbrellas, and a lift. Self parking is free. This 4-star Yaiza hotel is smoke free.

  • 414 guestrooms or units
  • 2 levels
  • 2 bars by the pool
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -15
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Kitchenette
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Arrecife (ACE-Lanzarote) (28 km / 17.4 mi)
  • Parking: Free self parking

Room Amenities

THB Tropical Island offers 414 forms of air-conditioned accommodation with a safe and a hairdryer. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a bath and shower with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Deep soaking tub
  • LCD television
  • Fridge
  • Microwave
  • Hob
  • Electric kettle
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning

Food & Drink

THB Tropical Island has a restaurant serving breakfast only.

Nearby Activities

15 the outdoor swimming pools and 3 hot tubs are on site along with an indoor pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Volleyball on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available

Hotel Names

  • THB Tropical
  • THB Tropical Island
  • THB Tropical Island Apartment
  • THB Tropical Island Apartment Yaiza
  • THB Tropical Island Yaiza
  • THB Tropical Island Hotel Yaiza
  • THB Tropical Island Hotel
  • THB Tropical Island Hotel
  • THB Tropical Island Yaiza
  • THB Tropical Island Hotel Yaiza

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.