23 Aug 2019 by Lotte Hotel Yangon Management Team
Dear Guest, Thank you for your feedback.Hope to see you again.
28 Jan 2020 by Mr. Lee Jung Joo (General Manager)
Dear Sir or Madam, Greetings from LOTTE Hotel Yangon! Thank you for taking the time to write feedback our property. We are really glad to hear your appreciation on our services. With the strong team work and full responsibility on our services, we will always try to offer the best service and create the valuable lifetime moments for our guests. Thanks once again and we will look forward to welcoming you back at our hotel in the future. With Regards, Mr. Lee Jung Joo General Manager LOTTE Hotel Yangon.
The following facilities or services will be unavailable from October 28 2020 to December 31 2021 (dates subject to change):
Lotte Hotel Yangon offers its guests an indoor pool, an outdoor pool, a fitness centre, and a kids' pool. There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 10344 square feet (961 square metres) and includes conference centres. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Lotte Hotel Yangon. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Yangon hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking , Limited onsite parking
Lotte Hotel Yangon offers 343 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. This Yangon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.
Lotte Hotel Yangon has 3 restaurants on site.
Late-night fare is available from 24-hour room service.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Travelers who are not citizens of Myanmar are required to present a health declaration (issued within 3 days prior to check-in) upon arrival.
Domestic guests are required to present a health declaration issued by a local healthcare center issued within 24 hours before check-in.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.