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"Food was very good for evening meal and adequate at breakfast. However, service was very slow in the evening (buffet at breakfast). Staff were friendl ... " More

By a verified traveller on Tue 23 Apr 2019

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£133* Per night/room 11 Jul - 12 Jul

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sakura

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Veranda

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Wedsleydale

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Aldwark Manor Estate. During your stay, you'll be close to Redwood Park Fishing Lakes. Free breakfast, free WiFi in public areas and free self-parking are available. Built in 1865, this 4-star hotel has 53 rooms over 5 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • All rooms offer 24-hour room service, digital TV and electric kettles
  • Free English breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Elements
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include meeting rooms, a car charging station and a lift
  • On-site recreation includes a golf course, a health club and a steam room
  • Guests speak favourably about the size of the guestrooms and the location
  • 13.9 miles (22.3 km) from York Minster and 14.4 miles (23.1 km) from Shambles

Aldwark Manor Estate ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aldwark Manor Estate

Everyone (5) Family (1)
2 out of 5

Posted by on 22 Oct 2019

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2 out of 5
It’s a really attractive location, great amenities, and pricing would be fair ........ but it has some glaring issues, certainly for guests staying at the same time of us. Check-in not exactly a warm welcome, closer to a “name?” “This is your room how to get there and where breakfast is” no warmth, not rushed or stressed, no explanation of facilities and looking back should have read the cue! There was a wedding on as we checked in, cute, but it’s a nice location for it. Standard Twin room, ok room facilities, clean, spacious enough, ok bed, did what it said on the tin, shower had low pressure but ok at best. Returned to room night one after evening out the earlier cute wedding was full on party mode, directly beneath our room. All corridor doors pinned opened downstairs as the music and beat banged on throughout the hotel until 10 past midnight. Not a restful nights sleep. Pre- Breakfast next day asked why not warned about the party zone room, no explanation, no offer of moved room. Breakfast quality was substandard, pay extra for some standards, frozen sausages, served coffee in pot at table, in a tea pot, tea in a coffee pot, but the quality of the coffee was appalling. Friendly young girl directing the breakfast hall only plus, but one of the young males attending the buffet had a serious body odour issue, noticed by many diners, not great in morning. Left for a day out disappointed with stay to date, returned in evening for night 2, yet another full p

Posted by on 28 Aug 2019

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3 out of 5
Food was very good for evening meal and adequate at breakfast. However, service was very slow in the evening (buffet at breakfast). Staff were friendly but stilted for any conversation. Unfortunately my wife got a piece of glass in her foot whilst in our room and other pieces and objects were found on searching around. The response at reception was a very bland “sorry” and was not mentioned later when we checked out. Not really 4 star standards I’m afraid.

Posted by on 23 Apr 2019

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Comment from Hotel Management

10 May 2019 by S Lawson

Dear Anonymous Thank you for your detailed and constructive feedback regarding your recent stay. I can assure that the necessary action has been taken along with addressing some of the issues that you encountered. Many thanks, Steve Lawson - GM

2 out of 5
The whole experience was quite poor. The bathroom grout was mouldy, the plug hole didn’t drain freely so the water was mid calf during a shower. Having coffee sachets and plastic milk is very dated now and not something I have seen for 8-10years in a hotel of this standard. No bottled water or glasses in the room. Breakfast was a vision from the 80s. No fresh seasonal fruit, no proper cereal..... Dinner and the restaurant evening service was a disgrace. We waited 28mins for our drinks, he to ask for the bottle of water that was then deleicered without glasses. The food was shocking: a tagine that has slow cooked lamb in a sweet brown watery sauce, with bland rather than minted couscous. Average ravioli with little flavour. We waited 58 minutes from our plates being cleared before asking for a pudding menu having spent 20mins attempting to catch somebody’s eye. When we mentioned this no apology was forthcoming. When asked how everything was on leaving the restaurant and checking it of the hotel, we answered “terrible” and simply got “oh sorry” in response. This hotel is 10-20 years out in its approach to style, substance and service.

Posted by on 11 Aug 2018

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Comment from Hotel Management

4 Sep 2018 by S Lawson

Dear Guest Thank you for your review and I can assure you that I will share and address all of your feedback with the management team. Many thanks, Steve Lawson - GM

4 out of 5

Comfortable stay. Loved the historic building.

Pros: The four poster and the pool.
Location: Beautiful location.
Lovely, historic building with four poster beds. Excellent spa facilities.

Posted by on 3 Aug 2017

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Comment from Hotel Management

15 Aug 2017 by Stewart Woodeson

Dear Guest, Thank you so much for your custom and review of Aldwark Manor Golf & Spa Hotel. We are always trying our utmost to deliver the best service to our guests and I am glad that we have made your stay enjoyable. We look forward to seeing you again soon. Kind Regards, Stewart Woodeson General Manager

5 out of 5

Absolutley wonderful would love to go back!

Awesome hotel loverly facities friendly staff nothing to complain about really loverly hotel!

Posted by on 31 Mar 2017

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Comment from Hotel Management

24 Apr 2017 by SWoodeson

Dear Guest, Thank you so much for your kind review, I was delighted to read that you had a wonderful stay with us and enjoyed our hospitality. We look forward to having the opportunity of welcoming you back soon. Kind Regards Stewart Woodeson General Manager

4 out of 5

Country hotel with spa and golf facilities

Had a lovely couple of days relaxing at Aldwark Manor, thoroughly enjoyed the food, scenery and pool facilities during our stay and the staff were very friendly and couldn't do enough to help. The hotel did however seem to be understaffed, there was a cracked window in our room and a chair that had a very poorly repaired tear in the fabric. None of these things impacted on our comfort particularly though so I would happily stay there again

Posted by , from Billingham, UK on 16 Feb 2017

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Comment from Hotel Management

21 Feb 2017 by Stewart

Dear Guest, Thank you so much for your custom and review of Aldwark Manor. We are always trying our utmost to deliver the best service to our guests and I am glad that we have made your stay enjoyable. I have noted your comments and brought these to the attention of our maintenance and housekeeping teams. We look forward to seeing you again soon. Kind Regards, Stewart Woodeson General Manager

About the Aldwark Manor Estate

Location Aldwark, York, England YO61 1UF

Renovations + Closures

The following facilities or services will be unavailable from September 29 2020 to December 31 2021 (dates subject to change):

  • Spa

Property Features

Aldwark Manor Estate offers its guests a golf course, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. A hot tub, a sauna, and a terrace are also featured at the eco-friendly Aldwark Manor Estate. Self parking is free. This 4-star York hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 5 levels
  • Built in 1865
  • English breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (40.5 km / 25.2 mi)
  • Train station: Cattal Station (9.4 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

Aldwark Manor Estate offers 53 forms of accommodation with a hairdryer and an iron/ironing board. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free English breakfast.

Elements – This restaurant specialises in local cuisine and only serves dinner.

Squadron Bar – This bar overlooks the golf course and specialises in local cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Pilates classes on site
  • Golfing on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are available for GBP 40.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 40.0 per night
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aldwark
  • Aldwark Golf
  • Aldwark Hotel
  • Aldwark Manor
  • Aldwark Manor Golf
  • Aldwark Manor Golf Hotel
  • Aldwark Manor Golf Hotel York
  • Aldwark Manor Golf York
  • Aldwark Manor Hotel
  • Aldwark Manor Golf Spa Hotel
  • Aldwark Manor Estate York
  • Aldwark Manor Estate Hotel
  • Aldwark Manor Golf Spa Hotel
  • Aldwark Manor Estate Hotel York

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.