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"Nice place the only down side for is is the mattress is just about knackered but would recommend it as a place to stay ,just not a room on the inside ... " More

By a verified traveller on Sun 26 Jul 2020

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Burn Hall Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of Redwood Park Fishing Lakes. Free WiFi in public areas, free self-parking and a restaurant are available. This 3-star hotel has 94 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and premium bedding
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Richardsons Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the quiet location and the value of their stay
  • 0.6 mi (0.9 km) from Redwood Park Fishing Lakes and 10.7 mi (17.2 km) from York Minster

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Burn Hall Hotel, Sure Hotel Collection by Best Western ratings based on 13 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Burn Hall Hotel, Sure Hotel Collection by Best Western

Everyone (10) Couples (3)
4 out of 5
Nice place the only down side for is is the mattress is just about knackered but would recommend it as a place to stay ,just not a room on the inside due to the catering fan

Posted by , from Lincolnshire on 26 Jul 2020

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4 out of 5
Really good breakfast lots of choices friendly staff

Posted by on 15 Dec 2018

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5 out of 5
It was a really good experience. The receptionists are very friendly

Posted by on 23 Dec 2017

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5 out of 5

Nice hotel lovely views

Really good reception, excellent food and service. Shower ran cold but hotel dealt with the issue well. Would definitely stay again

Posted by , from England on 18 Dec 2017

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5 out of 5

Over night stay

Stopped here just as a overnight stay really nice hotel beautiful country side close to York and Thirsk, if you decide to visit Thirsk is a must unspoilt town great place to chill and Graf a bite to eat. Hotel breakfast is just the best thanx for a great stay.

Posted by , from nottinghamshire on 17 Dec 2017

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5 out of 5

Extremely good value with amazingly helpful staff

Pros: Great staff!
Cons: Nothing
This hotel was very good value, was very clean and comfortable, and the staff couldn't have been more friendly and helpful. I would definitely recommend staying here and will keep the details to hand for next time I am in the area.

Posted by , from England on 12 Dec 2017

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1 out of 5
A very bad experience as some of the staff, particularly those working in the restaurant, including the man who is said to be the general manager of the hotel, were rude and racist.

Posted by on 18 Apr 2017

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4 out of 5

Nice hotel

Pros: Staff are very helpful in particular a lovely girl at reception, Zoellick, who couldn't be more helpful.
This hotel maybe slightly isolated but it has everything one needs and is much cheaper than neighbouring hotels.

Posted by , from london on 3 Apr 2017

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1 out of 5

DON'T

Sorry to say, but felt conned. Yes we booked early and got the a reduced rated, but never worth the full price of over £100! Large 'Travelodge' type block strapped on the side of the 'nice country hotel'. Poor service, no phone in room, no mobile signal, heated towel rail falling off wall, dirty tables in bar area.......etc. Ebookers take note, please vet hotels before adding them to your database.

Posted by , from uk on 13 Feb 2017

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4 out of 5
Bathroom could have been cleaner and maybe a vending machine as the reception told us we could only get water from the taps

Posted by on 5 Sep 2016

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About the Burn Hall Hotel, Sure Hotel Collection by Best Western

Location Tollerton Road, York, England YO61 1JB

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and a garden are also featured at the business-friendly Burn Hall Hotel, Sure Hotel Collection by Best Western. Self parking is free. This 3-star York hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (50.4 km / 31.3 mi)
  • Parking: Free self parking

Room Amenities

Burn Hall Hotel, Sure Hotel Collection by Best Western offers 94 forms of accommodation with a hairdryer and free toiletries. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Richardsons Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to reception To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The credit card used to book the reservation must be presented by the cardholder at check-in

The check-in location differs from the property location. To check in, guests will need to go to reception
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.Contactless check-out is available.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.95 per person (approximately)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burn Hall Tulip Inn
  • Tulip Inn Burn Hall
  • Tulip Inn Burn Hall Hotel
  • Tulip Inn Burn Hall Hotel York
  • Tulip Inn Burn Hall York
  • Tulip Inn York
  • Tulip Inn York Burn Hall
  • York Burn Hall
  • York Tulip Inn
  • Best Western Burn Hall Hotel York
  • Best Western Burn Hall Hotel
  • Best Western Burn Hall York
  • Best Western Burn Hall
  • Burn Hall Hotel
  • BEST WESTERN Burn Hall Hotel Huby, Yorkshire
  • Best Western Burn Hall Hotel
  • Burn Hall Hotel, Sure Hotel Collection by Best Western York
  • Burn Hall Hotel, Sure Hotel Collection by Best Western Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.