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4.3 out of 5

"Great stay. Wa shocked to have to pay £15 for car park on arrival. Left a bad taste in our mouth for the duration of our stay but can’t fault the room ... " More

By a verified traveller on Tue 16 Aug 2022

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Standard Room, 1 Queen Bed, Non Smoking (Small)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£50* Per night/room 29 Jan - 30 Jan

Standard Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking, Balcony (Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Garden View, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Clementine's Town House Hotel BW Premier Collection 's great location. During your stay, you're just a quick walk from Bootham Crescent Stadium. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the comfortable guestrooms and the breakfast
  • Within a 15-minute walk of St. Mary's Abbey and York Minster

Clementine's Town House Hotel BW Premier Collection ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clementine's Town House Hotel BW Premier Collection

Everyone (6) Couples (8)
4 out of 5
Great stay. Wa shocked to have to pay £15 for car park on arrival. Left a bad taste in our mouth for the duration of our stay but can’t fault the rooms and location

Posted by on 16 Aug 2022

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Comment from Hotel Management

16 Aug 2022 by The Clementine's Team

Thank you for reviewing your stay. Our car parking is very limited and is chargeable as per our advertisements. This is standard within York City Centre Best Wishes,

4 out of 5
Unique styling of rooms! Friendly staff. Great location a short 10mins from the centre

Posted by on 4 Jun 2022

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Comment from Hotel Management

15 Jun 2022 by The Clementines Team

Dear Laura, Thank you for reviewing your time with us and for mentioning our fabulous location, just a short walk from the city centre. Best Wishes,

5 out of 5
nice stay, will stay again

Posted by on 5 Oct 2021

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5 out of 5

Posted by on 15 Aug 2020

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4 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Emily

Thank you for your high scores and feedback. We hope to see you again in the near future. Kindest Regards, Emily & Team M

4 out of 5
Bathrooms a bit grubby- tiles need scrubbing. No power points near a mirror for hair drying or makeup in the main room. Mattress too big for frame so roll off the edges. Cat roaming around public areas meaning off limits for me with allergy. No mention of cat on website; that would have affected my choice. Staff very friendly

Posted by , from NCL on 8 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Emily Ullathorne

Thank you for your feedback and high scores. All of our team work extremely hard to ensure that our high standards are met especially our housekeeping team. All of the tiles in the bathrooms do get bleached and scrubbed on a daily basis. Our neighbours cat Eric does occasionally come into the building. If he is causing any issues we do remove him. Thank you for mentioning our fabulous team who are always on hand to help. Kindest Regards, Emily Ullathorne

5 out of 5
It’s a lovely period property which feels very comfortable. staff are very polite

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Emily Ullathorne

Thank you for your perfect scores and feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again in the near future. Kindest Regards, Emily Ullathorne

5 out of 5

Posted by on 3 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Emily Ullathorne

Thank you for your perfect scores! We hope to see you again in the near future. Kindest Regards, Emily Ullathorne

5 out of 5

Lovely hotel nice location

Had a lovely stay the staff are very pleasant breakfast was lovely service was fast it's about a twenty minute walk into York town would definitely stay again

Posted by , from york on 29 Aug 2017

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4 out of 5

Great city break

Lovely stay here nice big old town house . Great breakfast but maybe the girls serving could have a bit more personality

Posted by , from Rochester on 9 Dec 2016

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About the Clementine's Town House Hotel BW Premier Collection

Location 4-5 St Peters Grove, Bootham, York, England YO30 6AQ

Property Features

As a guest of Clementine's Town House Hotel BW Premier Collection , you'll find a terrace, a garden, and coffee/tea in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Clementine's Town House Hotel BW Premier Collection also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victorian York hotel is smoke free.

  • 21 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Clementine's Town House Hotel BW Premier Collection offers 21 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels and Netflix. Bathrooms include designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Flat-screen television
  • Digital channels
  • Netflix
  • Electric kettle
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marmadukes
  • Clementine's Town House Hotel BW Premier Collection York
  • Marmadukes Hotel York
  • Marmadukes York
  • Clementine's Town House Hotel BW Premier Collection Hotel
  • Marmadukes Town House Hotel Best Western Premier Collection
  • Clementine's Town House Hotel BW Premier Collection Hotel York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.