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3.6 out of 5

"Great location, great lobby and communal spaces - rooms a little mismatched and not quite meeting the standards of the other hotel spaces. In all a gr ... " More

By a verified traveller on Thu 30 Dec 2021

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Room, 1 Double Bed (Duplex)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£68* Per night/room 30 Oct - 31 Oct

Family Room (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of DoubleTree by Hilton York's great location. During your stay, you're just a quick walk from Richard III Museum. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Shambles and York Minster

DoubleTree by Hilton York ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton York

Everyone (6) Couples (1)
4 out of 5
Great location, great lobby and communal spaces - rooms a little mismatched and not quite meeting the standards of the other hotel spaces. In all a great hotel still!

Posted by on 30 Dec 2021

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3 out of 5
The room needs an upgrade. Very tired and outdated room. There was a smell coming from the bathroom.

Posted by on 19 Oct 2019

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4 out of 5

Posted by on 13 Oct 2019

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4 out of 5

Posted by on 26 Mar 2019

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3 out of 5

Posted by on 25 Mar 2019

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4 out of 5
Nice hotel close to the city centre and facilities

Posted by , from Redcar on 30 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Matthew

Der G, What a great review. We thank you for staying with us and apprentice your very positive feedback. All our staff geared towards making your stay a special and unforgettable experience. We look forward to welcome you back to Double Tree by Hilton York in the near future. Kind Regards Matthew Gundy Operations Manager

4 out of 5

Nice, clean hotel close to city centre

Decent hotel that is within walking distance of the cit centre. There isn't an onsite car park but there is one about 3-4minute walk from the hotel which is secure overnight. I stayed at the hotel for a conference at the university and was very easy to get to in the morning even during the rush hour traffic.

Posted by on 26 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Matthew Rose, Duty Manager

Good morning Shay, thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback, so we can keep delivering high standards of service and improve the overall experience in the future. Thank you for the high rating. We very much appreciate it. I am very pleased to hear the location of the Hotel was convenient for your needs. I do hope that you had a great time in the city of York, again, many thanks and hope we can welcome you back in the future. Kind regards, Matthew Rose, Duty Manager.

3 out of 5

Good location

Nice hotel, good location, room facing Main Street very noisy, bathroom can be improve, staff was brilliant, nice breakfast, good quality/ good price.

Posted by on 19 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by Matthew Rose, Duty Manager.

Good morning, Thank you for the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Due to the proximity of our Hotel to the surrounding road networks there can be occasions when city centre traffic is more audible. We do endeavour to create the best experience for our guests to ensure your stay with us exceeds the standards you expect. Based on this if any of our guests feel unhappy with any part of their stay we are more than happy to suggest alternative rooms or rectify issues that may occur. Overall, I hope you had a lovely time visiting York and all it has to offer. Thanks again and hope you will be back with us so we can provide you with a superior service. Kind regards, Matthew Rose, Duty Manager.

About the DoubleTree by Hilton York

Location St Maurices Road, York, England YO31 7JA

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. There are 4 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: York Station (1.6 km / 1 mi)

Room Amenities

DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.

Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 12
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 for adults and GBP 7.50 for children (approximately)
  • Off site parking fee: GBP 15.00 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Monkbar Hotel York
  • Monkbar York
  • Monkbar
  • Hotel Monkbar
  • DoubleTree by Hilton York York
  • DoubleTree by Hilton York Hotel
  • DoubleTree by Hilton York Hotel York

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.