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4.0 out of 5

"The property has been beautifully and sympathetically restored retaining many original features. The room was beautiful with gorgeous detailing. There ... " More

By a verified traveller on Fri 01 Nov 2019

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Courtyard Classic

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£48* Per night/room 10 May - 11 May

House Superior Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lodge Attic

Bed Count 2 King Beds Maximum Occupancy 4 Max

Lodge Classic

Bed Count 1 King Bed Maximum Occupancy 2 Max

House Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

House Classic

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Elmbank Hotel & Lodge. During your stay, you're just a quick walk from Bar Convent Museum. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 63 rooms over 2 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a terrace and coffee/tea in a common area
  • Guests speak favourably about the helpful staff and the location
  • Just a 1-minute drive from York Racecourse and 6 minutes from Jorvik Viking Centre

Elmbank Hotel & Lodge ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Elmbank Hotel & Lodge

Everyone (1) Family (1)
4 out of 5
The property has been beautifully and sympathetically restored retaining many original features. The room was beautiful with gorgeous detailing. There are a few snags which i am sure will be sorted out, such as a loose toilet seat and the fact that the wardrobe door was prexented from opening by the curtain pelmet! Also we could hear running water from other rooms that sounded as though it was running down our walls! The breakfast choice and quality was excellent and the staff attentive. Again a few details were missing which i feel sure are just minor teething problems.

Posted by on 1 Nov 2019

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4 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

8 Oct 2019 by Andy

Thanks for your 4 out of 5 Score , we are glad you enjoyed your stay

About the Elmbank Hotel & Lodge

Location The Mount, York, England YO24 1GE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Elmbank Hotel & Lodge also features a terrace, coffee/tea in common area, and room service (during limited hours). For a fee, parking is available. This 3-star York hotel is smoke free.

  • 63 guestrooms or units
  • 2 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (50.7 km / 31.5 mi)
  • Train station: York (QQY-York Train Station) (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elmbank Hotel & Lodge offers 63 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.

Leetham's Restaurant – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 per person (approximately)
  • Uncovered self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elmbank
  • Elmbank Hotel
  • Elmbank Hotel York
  • Elmbank York
  • Elmbank Hotel & Lodge York
  • Elmbank Hotel & Lodge Hotel
  • Elmbank Hotel & Lodge Hotel York
  • Elmbank Hotel Lodge – part of The Cairn Collection

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.