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4.3 out of 5

"Really good experience on the whole. We stayed in a house deluxe room and the decor and facilities were excellent. Bathroom really clean and beautifu ... " More

By a verified traveller on Mon 29 Jan 2024

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Courtyard Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£72* Per night/room 14 Apr - 15 Apr

House Superior Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard Classic

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Lodge Classic

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cosy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

House Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Elmbank Hotel & Lodge's central location gets high marks from our customers. During your stay, you're just a quick walk from Bar Convent Museum. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and a terrace
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 12 minutes by foot from York Racecourse and a 2-minute drive from York National Railway Museum

Elmbank Hotel & Lodge ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elmbank Hotel & Lodge

Everyone (1) Couples (2) Family (1)
5 out of 5
Really good experience on the whole. We stayed in a house deluxe room and the decor and facilities were excellent. Bathroom really clean and beautifully decorated. Tried to order room service via the App but was told by reception that they’d had a busy Sunday lunch and were re-setting the tables etc so that might be why service was not available. Receptionist was very good and suggested I just ring through my order. Booked a table in the restaurant in the end. Food was lovely. One suggestion, a few child friendly options/portions would be good. Parking wasn’t an issue as it was Sunday so managed to get a space on the road outside the hotel. All staff were professional and helpful. Perfect location if you’re happy with a 10 minute walk into town and great location if you want to go to York races.

Posted by on 29 Jan 2024

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5 out of 5
Lovely hotel full of character perfect location for a visit to York

Posted by on 11 Apr 2023

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Comment from Hotel Management

11 Apr 2023 by Reception

Thank you for your 5 out of 5 review, we appreciate the feedback!

3 out of 5
We had a courtyard room which was very dark with very little natural light, room 109, meaning we had to have the light on all the time. It had a small window overlooking a car and the bins. At over £200 a night I found this very disappointing and the discription of a courtyard room misleading as this was what you crossed to get to your room, but no view of it.

Posted by on 2 Aug 2021

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5 out of 5
Was quick easy checkin, room was lovely and so handy for race course

Posted by on 25 Jul 2021

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4 out of 5
The property has been beautifully and sympathetically restored retaining many original features. The room was beautiful with gorgeous detailing. There are a few snags which i am sure will be sorted out, such as a loose toilet seat and the fact that the wardrobe door was prexented from opening by the curtain pelmet! Also we could hear running water from other rooms that sounded as though it was running down our walls! The breakfast choice and quality was excellent and the staff attentive. Again a few details were missing which i feel sure are just minor teething problems.

Posted by on 1 Nov 2019

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4 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

8 Oct 2019 by Andy

Thanks for your 4 out of 5 Score , we are glad you enjoyed your stay

About the Elmbank Hotel & Lodge

Location The Mount, York, England YO24 1GE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified Elmbank Hotel & Lodge also features a terrace, coffee/tea in common area, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star York hotel is smoke free.

  • 62 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York (QQY-York Train Station) (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Elmbank Hotel & Lodge offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Leetham's Restaurant – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17 per person
  • Uncovered self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elmbank
  • Elmbank Hotel
  • Elmbank Hotel York
  • Elmbank York
  • Elmbank Hotel & Lodge York
  • Elmbank Hotel & Lodge Hotel
  • Elmbank Hotel & Lodge Hotel York
  • Elmbank Hotel Lodge – part of The Cairn Collection

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.