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4.8 out of 5

"Great location, lovely hotel with original funky decor. Lovely room and super gorgeous breakfast " More

By a verified traveller on Tue 01 Oct 2019

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Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£93* Per night/room 17 Oct - 18 Oct

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Indigo York. During your stay, you're just a quick walk from National Centre for Early Music. Free WiFi in public areas, a restaurant and a bar are available. Built in 2015, this 4-star hotel has 103 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and digital TV channels in each room.

  • Air-conditioned rooms with digital TV, room service and Egyptian cotton sheets
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, a meeting room and a lift
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from National Centre for Early Music and 3 minutes on foot from Walmgate Bar

Hotel Indigo York ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo York

Everyone (8) Couples (2)
4 out of 5
Great location, lovely hotel with original funky decor. Lovely room and super gorgeous breakfast

Posted by on 1 Oct 2019

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5 out of 5
Great hotel. Very central. Breakfast was excellent as well- great selection hot and cold including full English, pancakes porridge, cereal, pastries etc.

Posted by on 27 Aug 2019

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4 out of 5

Posted by on 22 Apr 2019

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5 out of 5

Very central and clean.

Beautiful room, amazing decor. Staff very friendly. Amazing breakfast with a great variety of food. Personal preference would be a softer bed but that’s just my choice. Could not fault the hotel at all. If you don’t like firm beds this hotel is not for you.

Posted by , from bournemouth on 28 Apr 2018

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Comment from Hotel Management

7 May 2018 by Glenn

Hi. Thank you for the review. We hope to see you again soon. Kind regards.

5 out of 5
Hotel very clean. Centrally located. Staff very friendly and helpful. Would definitely stay again.

Posted by , from leeds on 21 Apr 2018

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Comment from Hotel Management

27 Apr 2018 by Melodi - Receptionist

Thank you very much for a great review Karen !!! I am glad you have a lovely stay with us. Hope to see you again in the future :)

5 out of 5
loved it breakfast was fantastic staff couldnt do enough

Posted by , from nottingham on 3 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by Hotel Indigo Team

Thanks for the feedback. We are pleased you enjoyed your stay!

5 out of 5

Getaway

Lovely hotel and helpful staff. Breakfast with plenty of variety and welcoming setting. Would definitely stay in this hotel again

Posted by , from doncaster on 5 Mar 2018

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Comment from Hotel Management

17 Mar 2018 by Leanne- Guest Relations Manager

Thanks for the feedback, we are so pleased you had a great stay!

5 out of 5

Hotel position

Hotel was well situated as to be within walking distance of all the sites and places of interest we wanted to visit. The room was very comfortable and spotless, with a very wide selection for breakfast. We are planning on visiting York again and will definitely stay here again

Posted by , from New Forest on 3 Sep 2017

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5 out of 5

Wonderful Choice

Pros: Spotlessly clean and maintained. David and the restaurant staff. The breakfast spread. The emphasis where possible of all things Yorkshire.
Cons: Daily specials dishes at dinner to give wider choice for longer staying guests.
Location: Plenty of choice in York and the surrounding area. A car would be useful.
It is not usual for me to write a review. But this is an exception.This must be one of the most friendly modern hotels I have ever stayed in. From the moment we entered to the moment we left the staff were helpful. Every staff member greeted you with a smile and every request brought a quick response. There was nothing during the 3 nights we stayed that I would wish to fault. As the hotel had a coach party staying we were advised as to the times the restaurant would be busy. We look forward to our next visit to York and the hotel INDIGO.

Posted by , from Gloucestershire on 18 May 2017

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5 out of 5

Lovely modern hotel

A stylish hotel with free mini bar snacks, an incredibly clean room and lovely inviting members of staff. Close to the city centre. Would definitely stay again.

Posted by , from london on 15 Feb 2017

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Comment from Hotel Management

18 Feb 2017 by Glenn

Hi Liz. Many thanks for the great review. We hope to welcome you back soon. Best wishes.

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. The business-friendly Hotel Indigo York also features concierge services, room service (during limited hours), and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star York hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo York offers 103 forms of accommodation with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels. Bathrooms include bathrobes, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Hotel Indigo York has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 12.50 per night
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo York
  • Indigo York
  • Hotel Indigo York York
  • Hotel Indigo York Hotel
  • Hotel Indigo York Hotel York
  • Hotel Indigo York an IHG Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.