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5.0 out of 5

"Great price for a well located hotel. " More

By a verified traveller on Thu 11 Aug 2022

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Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Indigo York, an IHG Hotel. During your stay, you're just a quick walk from Jorvik Viking Centre. Free WiFi in public areas, a bar and a coffee shop/cafe are available.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the overall condition of the property and the comfortable guestrooms
  • Within a 10-minute walk of Jorvik Viking Centre and York City Walls

Hotel Indigo York, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo York, an IHG Hotel

Everyone (1) Couples (2)
5 out of 5
Great price for a well located hotel.

Posted by on 11 Aug 2022

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Comment from Hotel Management

13 Aug 2022 by Amy C

Dear Mark, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards,

5 out of 5
Friendly reception staff, and quiet, clean and spacious room. Would definitely book here again on a return trip to York!

Posted by on 17 Jul 2022

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Comment from Hotel Management

23 Jul 2022 by Oana I.

Dear Alexandra, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. I find your feedback highly motivating and will not miss sharing it with the rest of my team. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards

5 out of 5
The decor in the rooms and hotel in general was smart and modern. The staff were friendly and welcoming and the location was great.

Posted by on 8 Nov 2021

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Comment from Hotel Management

6 Dec 2021 by Reception Team

Many thanks :)

About the Hotel Indigo York, an IHG Hotel

Location 88-96 Walmgate, York, England YO1 9TL

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. The business-friendly Hotel Indigo York, an IHG Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). This 4-star York hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • Built in 2015
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: York (QQY-York Train Station) (2.6 km / 1.6 mi)

Room Amenities

Hotel Indigo York, an IHG Hotel offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 15.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo York
  • Indigo York
  • Hotel Indigo York
  • Indigo York, An Ihg Hotel York
  • Hotel Indigo York an IHG Hotel
  • Hotel Indigo York, an IHG Hotel York
  • Hotel Indigo York, an IHG Hotel Hotel
  • Hotel Indigo York, an IHG Hotel Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.