26 May 2023 by Fran
Thank you for your wonderful review! We're so glad the team looked after you, and that we managed to rectify the issues you had. Hopefully we can see you again soon.Kind regards,Malmaison York
7 Apr 2023 by Fran
Thank you for your review! We're glad you thoroughly enjoyed your stay with us, and hope to see you again soon.Kind regards,Malmaison York
14 Jul 2022 by Fran
Thank you for your review! We're so glad you enjoyed your stay with us, especially Sora. Hopefully we can see you again soon! Kind regards, Malmaison York
11 Jun 2022 by Fran
Thank you for your wonderful feedback! We're so glad to hear you enjoyed our city centre location, and we hope to see you again soon. Kind regards, Malmaison York
10 May 2022 by Melodi
Thank you for an amazing review. Glad you enjoyed your stay with us. Hope to see you again in the future.
13 Apr 2022 by Caroline
Thank you for your feedback. We are so sorry to hear that your expereince was so dissatisfactory. If you wish to discuss your stay further please don't hesistate to contact me at the hotel reception. Kind regards, Malmaison York
22 Mar 2022 by Neil
Dear Wee Ping, Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed our fabulous location at Malmaison York. We very much look forward to welcoming you back to our hotel again soon. Kind regards, Malmaison York Team
9 Sep 2021 by Mal York Reception
Dear Colette, Thank you for your excellent review of your Club Deluxe room and Sora. We look forward to seeing you again soon.
9 Jul 2021 by Mal York
Dear Guest, Thank you for your 4/5 rating and review. We look forward to seeing you again soon.
The following facilities are closed on Monday and Tuesday:
Malmaison York offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Malmaison York also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
Malmaison York has a restaurant on site.
Recreational amenities at the hotel include a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open selected days.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that guest safety measures are currently in place. Cashless payment methods are available for all transactions and contactless room service is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.