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3.8 out of 5

"Location was great. Issue with the sink not draining in the bathroom " More

By a verified traveller on Thu 30 May 2019

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Room, Mixed Dorm, Ensuite (8 beds)

Bed Count 8 Single Beds Maximum Occupancy 4 Max
£12* Per night/room 28 Sep - 29 Sep

Room, Women only (8 bed)

Bed Count 8 Single Beds Maximum Occupancy 1 Max

Room, Mixed Dorm, Ensuite (1 bed in 4 bed dormitory)

Bed Count 4 Single Beds Maximum Occupancy 1 Max

Room, Mixed Dorm, Ensuite (1 bed in 12 bed dormitory)

Bed Count 12 Single Beds Maximum Occupancy 1 Max

Room, Mixed Dorm, Ensuite (1 bed in 10 bed dormitory)

Bed Count 10 Single Beds Maximum Occupancy 1 Max

Room, Mixed Dorm, Shared Bathroom (1 bed in 4 bed dormitory)

Bed Count 4 Single Beds Maximum Occupancy 1 Max

Hotel Description

The breakfast at Safestay York gets good marks from our customers. During your stay, you're just a quick walk from Jorvik Viking Centre. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. Built in 1752, this 4-star hostel has 23 rooms over 3 floors. All rooms offer free WiFi and safes.

  • Air-conditioned rooms with safes and showers
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the beds and the location
  • Within a 10-minute walk of Jorvik Viking Centre and Shambles

Safestay York ratings based on 5 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Safestay York

Everyone (4) Students (1)
4 out of 5
Location was great. Issue with the sink not draining in the bathroom

Posted by on 30 May 2019

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Comment from Hotel Management

9 Feb 2020 by Laurine

Hello, Thank you for your review! We are happy to hear you enjoyed your stay and liked our central location! See you soon and safe travels! Kind Regards, Laurine

4 out of 5

Great location great hostel

Great hotel close to amenities and reasonable price for a Saturday night. Double room en suite was a bit chilly and extra bedding would have been nice. Shower cubicle in the en suite pod was a bit small for my partner and both could have done with a deep clean overall.

Posted by on 17 Oct 2016

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3 out of 5

Could do better but no real competition

Pros: Location is good.
Cons: A 10am check-out stinks! Provide soap in the rooms and for the price a towel should be included as a minimum. Train staff to be more friendly.
Location: Good location 10mins walk from York station and 10-15min walk from the city centre.
As a more expensive hostel it gets a lot right, so it’s a shame it gets so many important things wrong – no soap (or shower gel) provided in rooms, the £2 towel charge, the under-bed lockers are too big for the small rooms and the 10am check out were particular annoyances. I didn’t find the staff overly friendly and on the Saturday night I stayed, the constant pounding noise of a nearby nightclub was audible all night – if it wasn’t for earplugs and alcohol I’d never have slept! That all said, York has a chronic lack of cheap accommodation so you may end up here via default.

Posted by , from London on 3 Oct 2016

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4 out of 5

A good night in York

Pros: Everything really.
Cons: Offer of a cooked breakfast?!!
Location: Great location - just inside the City wall. It's just a 10 minute walk from the cobbled streets of the city centre and the streets around Yorkminster
I booked this hostel online - very easy to do so - and paid on arrival. The staff was very helpful and clear with directions etc, and made me aware of the breakfast options they provided for a reasonable rate. The building was really nice - a large 18th Century (i think) townhouse that was owned by a rather well-to-do person. So it had quite a grand feeling about it. I was in a dorm of 12, which meant that i had a somewhat disrupted sleep with people coming and going all hours of the night, as you might expect, but the bed itself was clean and comfortable so I can't fault the hostel at all. They had staff on all night, not that i needed them, but it was quite reassuring to know that someone was always around. Overall, it provided exactly what i had hoped for - a clean and comfortable place to crash out for my night in York.

Posted by , from Bristol, UK on 19 Sep 2016

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4 out of 5


Pros: The reception staff were very friendly and extremely helpful.
Cons: Bunk was very squeaky.
Location: Great location and an easy walk for both the train station and the city.
I will certainly stay here the next time I visit York.

Posted by on 11 Jul 2016

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Property Features

As a guest of Safestay York, you'll find a terrace, tour or ticket assistance, and vending machine. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Safestay York also features multilingual staff, coffee/tea in common area, and laundry facilities. A complete renovation of Safestay York was completed in January 2015. This 4-star York hostel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Built in 1752
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Leeds (LBA-Leeds Bradford) (49.3 km / 30.6 mi)
  • Train station: York Station (0.8 km / 0.5 mi)

Room Amenities

Safestay York offers 23 forms of air-conditioned accommodation with a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Shower
  • Housekeeping (daily)
  • Safe
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:00 AM.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online Penalty Collection


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 4.5 for adults and GBP 4.5 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Safestay York Hostel
  • Safestay Hostel
  • Safestay York
  • Safestay
  • Ace York - Boutique Hotel York
  • Safestay York York
  • Safestay York Hostel/Backpacker accommodation
  • Safestay York Hostel/Backpacker accommodation York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.