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4.3 out of 5

"nice hotel, good rooms, beautiful high ceilings, good location. " More

By a verified traveller on Tue 08 Sep 2020

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Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£133* Per night/room 4 Oct - 5 Oct

Suite (Heritage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Grand Suite (Heritage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of The Grand Hotel & Spa's great location. During your stay, you're just a quick walk from York Minster. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1906, this 5-star hotel has 107 rooms over 5 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and Egyptian cotton sheets
  • Free WiFi
  • Free covered self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, body scrubs or facials at Spa at The Grand
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the location
  • Within a 10-minute walk of York Minster and Jorvik Viking Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Grand Hotel & Spa ratings based on 33 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Hotel & Spa

Everyone (25) Couples (7) Family (1)
5 out of 5
nice hotel, good rooms, beautiful high ceilings, good location.

Posted by on 8 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by The Guest Relations Team

Greetings from The Grand. I would like to thank you for choosing to stay with us and submitting your feedback regarding your stay with us. As the only five- star hotel in York, we pride ourselves in delivering the highest levels of service. From our charming building- established in 1906, classic décor to our dedicated team, who are always on hand to assist you. It is wonderful to know that you appreciated our excellent central location, with easy access to explore the beautiful City of York, as well as our friendly and on hand staff throughout your stay. It will be our pleasure to welcome you back in the near future. Kind regards

5 out of 5
Beautiful hotel, staff very helpful and lovely sized room

Posted by on 7 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by The Guest Relations Team

Greetings from The Grand. I would like to thank you for choosing to stay with us and submitting your feedback regarding your stay with us. As the only five- star hotel in York, we pride ourselves in delivering the highest levels of service. From our charming building- established in 1906, classic décor to our dedicated team, who are always on hand to assist you. It is wonderful to know that you appreciated our excellent central location, with easy access to explore the beautiful City of York, as well as our friendly and on hand staff throughout your stay, and your beautiful room and its wonderful room amenities. It will be our pleasure to welcome you back in the near future. Kind regards

5 out of 5
Beautiful historic hotel. Could not fault it for a comfortable one night stay

Posted by on 1 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by The Guest Relations Team

Greetings from The Grand. We are pleased to see that we have met your expectations, and that you enjoyed our beautiful grade II listed building. It has been our pleasure looking after you. Kind Regards

2 out of 5

Posted by on 24 Feb 2020

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Comment from Hotel Management

8 Mar 2020 by The Guest Relations Team

Greetings from The Grand. Thank you for having stayed with us. We are sorry to see that we have not met your expectations. Please do let us know if there is anything we could have done different. We do hope to have the pleasure of welcoming you back in the future. Kind Regards

5 out of 5
I will definitely come back to York and will most definitely stay at the Grand again

Posted by on 17 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Edward Gough, Guest Relations Assistant.

Greetings from The Grand! Thank you very much for taking the time to share your review. Your feedback means a lot to us and helps us provide exceptional service. We are always pleased when we are able to exceed our guests’ expectations and provide that extra special service that makes it a five star experience. Thank you once again for your review and we look forward to having the pleasure of welcoming you back in the near future. Kindest regards,

5 out of 5

Posted by on 5 Nov 2019

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Comment from Hotel Management

6 Nov 2019 by Edward Gough, Guest Relations Assistant.

Greetings from The Grand! Thank you very much for taking the time to share your review. Your feedback means a lot to us and helps us provide exceptional service. We are always pleased when we are able to exceed our guests’ expectations and provide that extra special service that makes it a five star experience. Thank you once again for your review and we hope to have the pleasure of welcoming you back in the near future. Kindest regards,

5 out of 5
Beautiful hotel in a great location in York. Breakfast was great too. They were very accommodating for our little dog. I would definitely stay here again if I was ever in York again.

Posted by on 8 Jul 2019

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Comment from Hotel Management

8 Jul 2019 by Edward Gough, Guest Relations Assistant.

Greetings from The Grand. We are always happy to hear that our guests and their four legged friends enjoyed their stay with us. We are very lucky to be located just within the City Walls and hope they that you all got the opportunity to explore during your stay. Thank you for your review and we hope to welcome you and your family back soon. Kindest regards,

5 out of 5
Nice room, helpful and friendly staff, good location.

Posted by on 9 May 2019

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Comment from Hotel Management

16 May 2019 by Guest Relations Executive

Good morning, Greetings from The Grand. Thank you choosing to stay with us and taking the time to submit your feedback. I hope all is well and that you are having an excellent week so far. We are happy to read that all of your expectations were reached and that you had a wonderful stay with us. We look forward to welcoming you back in the near future. All the best,

4 out of 5

Posted by on 23 Apr 2019

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Comment from Hotel Management

25 Apr 2019 by Guest Relations Executive

Good afternoon, Greetings from The Grand. Firstly, I would like to thank you for taking the time to submit your very good 4/5 rating. We hope that all of your expectations were met and that you had a great experience with us. It would be our pleasure to welcome you back in the near future. Kind regards,

5 out of 5

Posted by on 10 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Guest Relations Executive

Good afternoon, Greetings from The Grand. Thank you for choosing to stay with us and providing your excellent 5/5 rating. We hope that all of your expectations were met. It will be our pleasure to welcome you back in the near future. Kind regards,

About the The Grand Hotel & Spa

Location Station Rise, York, England YO1 6GD

Property Features

The Grand Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury The Grand Hotel & Spa. Parking is available for a fee. This Edwardian York hotel is smoke free.

  • 107 guestrooms or units
  • 5 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1906
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (48.9 km / 30.4 mi)
  • Train station: York Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grand Hotel & Spa offers 107 forms of accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

The Rise – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Spa at The Grand has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 15.0 per day.

Pet Policy

  • Pets: GBP 25.00 per pet, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 20.00 for adults and GBP 7.50 for children (approximately)
  • Covered self-parking fee: GBP 25 per day
  • Pet fee: GBP 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25.0 per day
  • Spa fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cedar Court Grand
  • Cedar Court Grand Hotel
  • Cedar Court Grand Hotel York
  • Cedar Court Grand York
  • Cedar Court Hotel
  • Cedar Grand Court
  • Cedar Grand Court Hotel
  • Grand Cedar Court
  • Grand Cedar Court Hotel
  • Hotel Cedar Court
  • Cedar Court Grand Hotel And Spa
  • Grand Hotel York
  • Grand York
  • The Grand Hotel & Spa York
  • The Grand Hotel & Spa Hotel
  • The Grand Hotel & Spa Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.