4.4 out of 5

"Central for exploring York, 3 min walk from train station, 3 min walk to river/sites, 10 min to York Minster and the Shambles - perfect olde worlde ho ... " More

By a verified traveller on Tue 24 Apr 2018

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Hotel Description

A luxury stay in the heart of York awaits you at The Grand Hotel & Spa. Within just a 10-minute stroll, you'll find popular attractions like York Minster and York Dungeon. Highlights at this romantic hotel include a full-service spa, a restaurant, and an indoor swimming pool.

LCD TVs with digital channels are featured in all 107 individually decorated rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. 24-hour room service, free bottled water, and safes are also available.

A day of pampering at Spa at The Grand can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, The Rise, is open for breakfast, brunch, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and sauna. 0 square feet (0 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Added amenities include free WiFi in public areas and coffee/tea in a common area. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star York hotel include York National Railway Museum and Jorvik Viking Centre.

The Grand Hotel & Spa ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Fabulous location, fabulous hotel

Pros: History, location, grand style, doormen/porters/bar staff,
Cons: Price?
Location: Fabulous location, right next to the wall, 3min from train station, 3mins from river, sites, cafe's, quaint streets - York is really beautiful
Central for exploring York, 3 min walk from train station, 3 min walk to river/sites, 10 min to York Minster and the Shambles - perfect olde worlde hotel style but with modern twist and all the amenities you'd expect from 5 start hotel - warm welcoming staff ensured we'll be back and don't need to consider looking at any other hotels.

Posted by on 24 Apr 2018

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5 out of 5

Beautiful hotel and friendly/welcoming staff

Cons: Only small thing was not enough appointments at the spa.
Booked here last minute and would defiantly stay there again. Brilliant hotel in a great location to see York! very clean and tidy and the staff was great! Would 100% stay here again.

Posted by on 23 Mar 2018

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1 out of 5
Hidden charges and did not make clear of any of these hidden charges total rip of

Posted by , from wakefield on 15 Feb 2018

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3 out of 5

A bit below expectations

Room backed onto a ‘building site’, which started up at 7.00am I thought we would have been informed at check in. Grand old building full of character but for us it was a bit impersonal. Room service very good, bar good, breakfast OK.

Posted by , from yorkshire on 3 Feb 2018

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5 out of 5
Excellent location, staff very polite and helpful. Came back late at night to find staff had been in and cleaned, replaced the towels that we had used for swimming, left us fresh water bottles for the night and some lip balm for the next day as it was going to be cold! It’s the little touches but a very pleasant stay and we’ll definitely be returning

Posted by , from Leeds on 9 Dec 2017

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5 out of 5

Very comfortable hotel.

Stayed for 3 nights in exec double room. Very comfortable room. Attentive staff. Great spa treatments. Within easy walking distance of many of York’s attractions and shops.

Posted by , from Scotland on 2 Dec 2017

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5 out of 5

Outstanding hotel

Hotel met all of our needs, perfect location couldn't fault a thing about it, stayed in a executive king double and the room it's self was was great. Best thing about it was the bed by far Would recommend anyone to stay here just for that reason, the staff were lovely and more than helpful, Overall an outstanding hotel.

Posted by , from Cumbria on 2 Oct 2017

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5 out of 5

Nice central hotel

Excellent hotel . Very attentive staff - room was big

Posted by , from hereford on 22 Jul 2017

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5 out of 5

Perfect location

Unfortunately when we arrived our room smelt of smoke and was overlooking some building work happening to the adjacent building but after a quick word with reception our room was immediately changed and we got an upgrade. The rooms are massive well equipped and very clean, the hotel is perfectly located, easily in walking distance of everything you'd want to see in York. The doormen are beyond helpful with an excellent knowledge of where to eat. I would definitely stay here again

Posted by , from kent on 7 Jul 2017

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4 out of 5

What you would expect from a 5 star hotel

Pros: Grandeur. Location.
Cons: Reception could be a bit more out going.
Location: Perfect location for access to the railway. There is loads to do in the city and on the river.
This hotel is what you would expect from a 5 star establishment. Great location, spacious rooms, with all the details of luxury that goes with it.

Posted by , from Oxford on 6 Jun 2017

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About the The Grand Hotel & Spa

Location Station Rise, York, England YO1 6GD

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 31 ??? until 31 December:

  • Dining venue

Property Features

The Grand Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Grand Hotel & Spa. For a fee, parking is available. This 5-star York hotel is smoke free.

  • 107 guestrooms or units
  • 5 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1906
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Indoor pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (49.1 km / 30.5 mi)
  • Train station: York Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Grand Hotel & Spa offers 107 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. York's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

The Rise – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Spa at The Grand has 4 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are available for GBP 15 per night.

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP20.00 for adults and GBP7.50 for children (approximately)
  • Valet parking fee: GBP30.00 per night
  • Pet fee: GBP25.00 per pet, per night
  • Crib (infant bed) fee: GBP15 per night
  • Rollaway bed fee: GBP25 per night
  • Facilities fee: GBP25 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.