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Reviews

4.7 / 5Exceptional
297 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Shueishe Pier
    8 min walk
  • Popular Location
    Sun Moon Lake
    8 min walk
  • Popular Location
    Shuishebayandi Park
    20 min walk

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-22. Try updating your dates to see prices for your trip.

    About this area

    Yuchi

    Located in Yuchi, The Lalu, Sun Moon Lake is in a rural location and on a lake. The area's natural beauty can be seen at Sun Moon Lake and Shuishebayandi Park, while Tea Research and Extension Station and Taomi Eco-Village are cultural highlights. Formosan Aboriginal Culture Village and Meihe Garden are also worth visiting.

    Popular Location

    What's nearby

    • Shueishe Pier - 8 min walk
    • Sun Moon Lake - 8 min walk
    • Shuishebayandi Park - 20 min walk
    • Sun Moon Lake Wen Wu Temple - 6 min drive
    • Sun Moon Lake Weather Station - 13 min drive

    Getting around

    • Shuili Checheng Station - 35 min drive
    • Taipei (TPE-Taoyuan Intl.) - 147 min drive

    Restaurants

    • Where to eat
    • Oriental Brasserie – Serves breakfast, lunch and dinner.
    • The Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
    • The Japanese Restaurant – Theme restaurant offering Japanese cuisine. Serves dinner. Reservations required.
    • The Lobby Bar – Restaurant with a bar. Reservations required.

    About this property

    The Lalu, Sun Moon Lake

    4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 96 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Other amenities available to guests include cable TV, fridges and room service (during limited hours).

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free valet parking
    Limited parking spaces
    Return airport shuttle (surcharge)
    Limo/town car service

    Food and drink

    Free buffet breakfast available daily 7 AM–10:30 AM
    4 restaurants and 1 coffee shop/cafe
    1 bar
    Room service available

    Things to do

    2 hot tubs
    Full-service spa
    Health club
    Outdoor pool
    Sauna
    Steam room

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Fridge

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    Japanese

    Business services

    1 meeting room
    Business centre

    Outdoors

    Terrace

    Spa

    8 treatment rooms
    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Massages
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Blackout drapes/curtains
    Free cots/infant beds
    Premium bedding

    Bathroom

    Bathrobes
    Deep-soaking bathtub
    Free toiletries
    Hairdryer
    Rainfall showerhead
    Separate bathtub and shower

    Entertainment

    TV channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Fridge

    Outdoor space

    Balcony

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    223
    4 - Good
    56
    3 - Okay
    11
    2 - Mediocre
    6
    1 - Poor
    1
    4.5
    Cleanliness
    4.7
    Service and Staff
    4.5
    Amenities
    4.4
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Most disappointed experience with Hotel.com

    I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I won’t use Hotel.com again.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Endearing

    The manager left us a small gift since it is the Christmas season and we are away from our families. That touch was quite endearing.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Amazing and unique property. Great location. Beautiful view. Very attentive and helpful staff.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Oct 2019

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