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3.9 / 5Good
201 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Sun Moon Lake
    8 min walk
  • Popular Location
    Shueishe Pier
    8 min walk
  • Popular Location
    Shuishebayandi Park
    5 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.

    About this area


    Located in Yuchi, The Wen Wan Resort Sun Moon Lake is on a lake. Shueishe Pier and Sun Fog Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Formosan Aboriginal Culture Village and Meihe Garden. Our guests appreciate the hotel's quiet location.

    Popular Location

    What's nearby

    • Sun Moon Lake - 8 min walk
    • Shueishe Pier - 8 min walk
    • Shuishebayandi Park - 5 min drive
    • Sun Moon Lake Wen Wu Temple - 5 min drive
    • Sun Moon Lake Weather Station - 13 min drive

    Getting around

    • Shuili Checheng Station - 23 min drive
    • Taichung (RMQ) - 65 min drive

    About this property

    The Wen Wan Resort Sun Moon Lake

    This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free manager's reception. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 92 rooms boast spring water baths, and offer free WiFi and free minibar items. Free wired Internet and balconies or patios are standard, as are LCD TVs with satellite channels.

    Property amenities


    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    Free valet parking
    Free RV/bus/truck parking
    Parking height restrictions apply
    24-hour return airport shuttle (surcharge)
    Free local area shuttle

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: TWD 825 for adults and TWD 528 for children
    2 restaurants and 1 coffee shop/cafe
    1 poolside bar and 1 bar
    Free daily reception
    24-hour room service
    Coffee/tea in a common area

    Things to do

    Children's pool
    Fitness centre
    Full-service spa
    Hot springs
    Outdoor pool

    Family friendly

    Children's pool
    Dry-cleaning service
    Free local area shuttle
    Laundry facilities
    Outdoor pool
    Snack bar/deli


    ATM/banking services
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Wedding services

    Languages spoken


    Business services

    Meeting rooms
    Conference centre




    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Hot springs/mineral springs
    Massage - deep-tissue
    Massage - hot stone
    Massage/treatment rooms
    Mud bath


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel


    Smoke-free property

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Egyptian cotton sheets
    Premium bedding


    Free toiletries
    Separate bathtub and shower
    Spring water bathtub


    LCD TV
    premium channels
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Free minibar

    Outdoor space

    Balcony or patio


    Free newspapers
    Iron/ironing board (on request)
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staffs greeted us at the curbside warmly. Very helpful with introducing the special features and free events of the hotel. All the staffs were courteous and professional. Beautiful view of the lake. Room was very clean. And they offered to bring us more water bottles when we needed it. It also has a filter water dispenser in the room

    Stayed 1 night in Jan 2020


    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    This place is understaffed. One same server is working at the dinner restaurant in the evening, at the lounge bar at 8pm and at the breakfast place in the morning. As you can imagine, the service quality wouldn't be great under this circumstance. The dinner was not impressive at all. The lamb chops were overcooked. The vegetables were not so fresh. It's hard to believe this kind of food quality is part of this great hotel. The lounge bar is even worse. Open at 8pm and close at 10pm? I appreciate the poor hardworking man on 3 shifts. But he's definitely a regular server, not a bartender. The cocktail was merely a mix of off-the-shelf products. The breakfast was only the good part comparing to the other two. The food quality was ok, but the layout of food display was terrible. The coffee and fruit were separated from the main dining room. It's hard to know the breakfast place providing not only Taiwanese breakfast but also continental breakfast until you asked. The facilities and hardware are really great here. But the service is far from a match for it. What a waste.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020


    • Disliked: Staff & service, amenities, property conditions & facilities

    Terrible customer service . Price is high but value is low.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 1 night in Nov 2019

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