26 Apr 2019 by Hotel COZi Wetland
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Wetland. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Patrick Wong Hotel Manager
As a guest of Hotel COZi ·Wetland, you'll find tour or ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel COZi ·Wetland also features a porter and a lift. This 4-star Yuen Long hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel COZi ·Wetland offers 336 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions come with cable channels. Bathrooms include a shower, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 21 days prior to check-in.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
