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19 Aug 2019 by villa aurora
Τhis client booked for 2 persons. They finally came 4, but that wasn't the point. The important thing was that he fooled us and while he said that the next day he needed no cleaning in order to be quiet, he called more than 20 people to shoot a video clip - using the villa illegally and unknowingly - on some rappers. They moved the furniture, stuffed it with rubbish and dirt, broke bottles and illegally opened an enclosed room and used it while not entitled to do it, as well as diving into the pool, falling from the 4.50m-high terrace into the shallow pool. In the end I threatened to call the police to calm them down a bit.They even refused to pay for the cars they had rented, saying we had to pay them. Τo be honest I was wrong on their departure time. They had asked to leave at 6.00 in the afternoon and I thought it was at 6.00 in the morning. Because I had a new arrival I apologised and I booked a suite at a 5 * hotel near the airport. I even paid them the taxi to go to the airport for their departure. The important thing for me was to leave ...I have photos to demonstrate all I say and even more than that....
As a guest of Aurora Villa Luxury Retreat, you'll find a seasonal outdoor pool, spa services, and a terrace. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, a BBQ, and a garden are also featured at the luxury Aurora Villa Luxury Retreat. Free self parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
This villa offers 4 air-conditioned accommodations with private pools and fireplaces. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes twin sofa beds. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Accommodation at this 4.5-star villa has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers. This Zakynthos villa provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms feature washers/dryers and minibars. Housekeeping is offered on a daily basis and microwaves can be requested.
Recreational amenities at the villa include a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
