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3.5 out of 5

"We recently stayed at the Phoenix hotel and were somewhat disappointed with our stay. The location is perfect and is next to the main square as well ... " More

By a verified traveller on Tue 13 Aug 2019

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Hotel Description

Our customers tell us that they enjoy the free breakfast at Phoenix Hotel. During your stay, you're just a quick walk from Solomos Square. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 33 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a furnished balcony in each room.

  • Air-conditioned rooms with furnished balconies, flat-screen TVs and fridges
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the proximity to shopping and the clean guestrooms
  • Just a 2-minute drive from Zakynthos Port and 7 minutes from Kalamaki Beach

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£58* Per night/room 9 Sep - 10 Sep

Family Room, 2 Bedrooms, City View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Junior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double or Twin Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Room (up to 2 adults)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms, Sea View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Phoenix Hotel ratings based on 2 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phoenix Hotel

Couples (1)
3 out of 5
We recently stayed at the Phoenix hotel and were somewhat disappointed with our stay. The location is perfect and is next to the main square as well as many bars and restaurants. The room itself was rather nice and modern with a spacious bathroom. The negatives... the staff were not welcoming whatsoever. There were some staff on reception who were helpful and some who were not. Being in the tourism industry it is all about customer service and engaging with customers, as well as giving the occasional smile, but there was none of that here! This was a complete contrast to the incredible service we received at our stay in Kefalonia. Also the breakfast was a huge disappointment. There was not a lot of variety and the food was cold every single day! We even woke up one morning at 7am and the breakfast was still cold even when it had just come out of the kitchen! I suggest the hotel invest in some warming facilities as the standard at breakfast really wasn't acceptable. Overall the room was nice but the service and breakfast made our stay a disappointing one!

Posted by on 13 Aug 2019

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4 out of 5
Regendusche, Balkon, Aussicht aufs Meer, schneller und guter Service

Posted by on 3 Sep 2019

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and concierge services are also featured at Phoenix Hotel. This 3-star Zakynthos hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Zakynthos (ZTH-Zakynthos Intl.) (4.9 km / 3 mi)

Room Amenities

Phoenix Hotel offers 33 forms of air-conditioned accommodation with a safe and an iron/ironing board. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. This Zakynthos hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Cafe Central – This café only serves light fare.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Phoenix Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property Registry Number – 0428K013A0003100
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Phoenix Hotel Zakynthos
  • Phoenix Zakynthos
  • Phoenix Hotel Hotel
  • Phoenix Hotel Zakynthos
  • Phoenix Hotel Hotel Zakynthos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.