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Twin Room, 1 Bedroom, Garden View

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£112* Per night/room 23 Aug - 24 Aug

Panoramic Twin Room, Mountain View, Mountainside

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Single Room, 1 Single Bed, Garden View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room, 1 Bedroom

Bed Count 3 Single Beds Maximum Occupancy 4 Max

Panoramic Quadruple Room, Mountain View

Bed Count 4 Single Beds Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms, Garden View

Bed Count 4 Single Beds Maximum Occupancy 5 Max

Hotel Description

Alpen Resort Zermatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and an indoor pool are available. This 4-star hotel has 26 rooms. Free WiFi and balconies/patios are available in all rooms.

  • All rooms offer balconies or patios, separate sitting areas and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Matterhorn
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes an outdoor tennis court, a fitness centre and a steam room
  • Guests have great things to say about the helpful staff and the value of their stay
  • Steps from Matterhorn Ski Paradise and 7 minutes on foot from Zermatt–Sunnegga Funicular

Alpen Resort Zermatt ratings based on 16 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alpen Resort Zermatt

Everyone (12) Couples (3)
4 out of 5

Posted by on 16 Oct 2019

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4 out of 5

Posted by on 15 Jul 2020

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2 out of 5

Posted by on 20 Jun 2020

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5 out of 5

Posted by on 25 May 2020

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5 out of 5
Schönes Zimmer. Grosser Aufenthaltsraum mit vielen Spielen.

Posted by on 24 May 2020

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4 out of 5
Sehr freundlicher Service an der Reception. Zentral. Allerdings hat man vergessen mein Zimmer zu reinigen

Posted by on 8 Mar 2020

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4 out of 5
Insgesamt sind wir sehr zufrieden! Einzig: Im Wellnessbereich war niemand da vom Personal. Die Ausrutschgefahr war gross. Und Kinder konnten tun und lassen was sie wollten.

Posted by on 24 Feb 2020

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5 out of 5
Personnel très agréable, à l’écoute. L’hôtel est près des commodités. Je garde un magnifique souvenir de cet établissement et de mon séjour à Zermatt.

Posted by on 22 Feb 2020

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4 out of 5
Sehr Zentrale Lage in Zermatt. Gute Zimmer und Frühstück. Komme gerne wieder.

Posted by on 6 Sep 2019

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4 out of 5
Empfehlenswert, ruhig, freundlicher Service, sauber

Posted by on 2 Sep 2019

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About the Alpen Resort Zermatt

Location Spissstrasse 50, Zermatt, 3920

Renovations + Closures

The following facilities will be closed from 25 May 2020 to 30 November 2020 (dates subject to change):

  • Sauna
  • Hot tub
  • Swimming pool

Property Features

As a guest of Alpen Resort Zermatt, you'll find an indoor pool, an outdoor tennis court, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A fitness centre, spa services, and a terrace are also featured at the business-friendly Alpen Resort Zermatt. This 4-star Zermatt hotel is smoke free.

  • 26 guestrooms or units
  • 3 buildings
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Alpen Resort Zermatt offers 26 forms of accommodation with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Restaurant Matterhorn – This restaurant specialises in international cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 16

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:30 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: CHF3.0

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 5 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpen Resort
  • Alpen Zermatt
  • Alpen Resort Zermatt Hotel
  • Alpen Resort Zermatt Zermatt
  • Alpen Resort Zermatt Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.