3 Jul 2023 by Tamara
Guten Tag!Vielen Dank für deinen Besuch und die tolle Bewertung. Wir freuen uns, dass es dir bei uns gefallen hat und wir deine Erwartungen erfüllen konnten.Es würde uns freuen, dich demnächst wieder bei uns begrüssen zu dürfen.Freundliche GrüßeTamara KreisGuest Relations
28 Feb 2023 by Tamara
Lieber Stefan!Vielen Dank, dass du dir die Zeit genommen hast um uns eine 5* Bewertung zu geben.Es freut uns wirklich sehr, dass dir unser Zimmer mit Blick auf das Matterhorn gefallen hat.Freundliche Grüße aus Zermatt & bis baldTamara KreisGuest Relastions
15 Feb 2023 by Yannic
Bonjour AntoineMerci beaucoup pour votre visite et pour votre excellente réaction.Nous sommes heureux que vous ayez appréciL votre séjour chez nous et que nous ayons pu répondre à vos attentes.Nous serions ravis de vous accueillir à nouveau prochainement.Nos meilleures salutations Yannic BriggelerGuests Relations
15 Feb 2023 by Yannic
Guten Abend MathiasVielen Dank für das tolle Feedback. Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen. Freudnliche GrüsseYannic Briggeler Guests Relations
Alpen Resort & Spa Zermatt offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A kids' pool, 1 hot tub, and a fitness centre are also featured at the family-friendly Alpen Resort & Spa Zermatt. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Restaurant Matterhorn – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:30 PM. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
