After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club and a sauna. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and a safe. Beds feature premium bedding. 39-inch Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Matterhorn Lounge – On-site bar.
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.