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4.8 out of 5

"testful design of the hotel and of the rooms, great food and friendly staff " More

By a verified traveller on Sun 08 Sep 2019

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£340* Per night/room 21 Apr - 22 Apr

Design Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Design Superior Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Europe Hotel & Spa, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to manicures and pedicures, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Europe Hotel & Spa ratings based on 30 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Europe Hotel & Spa

Everyone (13) Couples (9) Family (3) Other (1)
5 out of 5
testful design of the hotel and of the rooms, great food and friendly staff

Posted by on 8 Sep 2019

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5 out of 5
Amazing hotel. Great staff too. The hotel is ideally located and feels modern and clean. Great breakfast buffet too.

Posted by , from Sheffield on 26 Oct 2018

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5 out of 5

Wonderful place to get pampered

The staff is incredibly friendly and helpful. They all speak multiple languages so if you don't know Swiss german you won't have any problems. The hotel has recently been renovated and is lovely. The owner has done many of the decor pieces herself, giving the hotel a unique and cozy charm. My room had an amazing view of the Matterhorn which was spectacular in the morning. The location is a bit far from the lifts but the hotel has a shuttle that will take you anywhere in the village. It's also a lovely 10 min walk to the Main Street.

Posted by on 3 Dec 2014

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5 out of 5
War super!

Posted by on 19 Jun 2022

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5 out of 5
Le buffet du petit déjeuner était copieux et magnifique

Posted by on 10 Oct 2021

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5 out of 5
Super nettes Personal. Super Lage, gerne wieder

Posted by on 6 Aug 2021

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4 out of 5

Posted by on 1 Nov 2019

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5 out of 5
Le spa est magnifique, digne d’un vrai centre thermal

Posted by on 25 Oct 2019

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5 out of 5

Posted by on 23 Oct 2019

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5 out of 5
excellent: tout super, specialement le personnel du restaurant

Posted by on 22 Sep 2019

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About the Europe Hotel & Spa

Location Riedstrasse 18, Zermatt, VS 3920

Property Features

Europe Hotel & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A sauna, spa services, and a library are also featured at the business-friendly Europe Hotel & Spa. This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 5 levels
  • 2 buildings
  • Continental breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Europe Hotel & Spa offers 38 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 11 AM.

On-site venue – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, sports massages, facials and body treatments.

  • Hot stone massage
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 75.0 per day.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Europe Hotel Zermatt
  • Europe Zermatt
  • Europe Hotel And Spa
  • Europe Hotel Spa
  • Europe Hotel & Spa Hotel
  • Europe Hotel & Spa Zermatt
  • Europe Hotel & Spa Hotel Zermatt

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.